User Manual

17
Troubleshooting
Road Scout does not seem to detect radar
consistently at long ranges
If you are using AUTO sensitivity mode, be aware
that AUTO mode changes Road Scouts X and K radar
detection range based on your speed. The slower
you are traveling, the shorter the detection range of
X and K radar. Select HIGH sensitivity mode to always
detect radar at maximum distances.
Because Ka radar is primarily used by police, Road
Scout always detects Ka band radar at maximum
range.
I cannot get my phone to nd Road Scout’s
Wi-Fi in camera mode
On Road Scout, make sure you have Camera Wi-Fi
mode enabled. When in Camera Wi-Fi mode, a ring
surrounds the display (see the Display illustration on
page 9). If there is no ring around the display, hold
the BRT button until “CAMERA” Wi-Fi Mode” is
announced.
You may also be in an area with alot of Wi-Fi
interference. Try enabling Airplane mode on
your phone then check the Wi-Fi menu on your
phone again.
I am connected to my car’s Wi-Fi hotspot but I
am not receiving speed limits or Live alerts
On Road Scout, make sure the Wi-Fi icon is white and
there is not a ring around the display. This indicates
Road Scout is in iRadar Wi-Fi mode, and you are
connected to a hotspot (see Display illustration on
page 9).
Make sure your Wi-Fi hotspot has internet
connectivity. Internet connectivity is required to
receive speed limits, alerts and software updates.
Make sure that you have an iRadar account. An
account is included at no charge with your Road
Scout. To check this, open the iRadar app on your
smartphone then go to Menu>Subscriptions. The
Subscriptions screen should show an expiration date
in the future. If it does not, connect Road Scout to
your smartphone via Bluetooth as described on page
5. After Road Scout is connected, go back to the
Subscriptions screen and verify a future date is
shown. If it is, then Road Scout should now receive
speed limits and Live alerts.
If you continue to not receive speed limits or Live
alerts, please contact Cobra customer service at
1-800-964-3138.