User's Manual

The SteadyTracker Company
Orange County, California
www.CobraCrane.com
Getting Started
The SteadyTracker is shipped from the factory in the most appropriate packaging available. Please inspect the contents of the package
and make sure to call or email us directly if there is any shipping damage or missing components. We can be reached at 949-322-4226 or
in Pacific Rim at (63) 915-790-6518. Our email is [e-mail]. Please store all original containers. The SteadyTracker
Company will not take responsibility for any products shipped to us without original shipping material. Please make sure to keep the
packaging safe for future use.
The Conditions of The Warranty are as Follows:
The SteadyTracker Company reserves the right to determine if a repair is subject to the warranty agreement. Damage caused by products
being dropped or mishandled is not covered by the warranty. Suitable packaging may be purchased from The SteadyTracker Company at
a nominal cost. All products are to be shipped prepaid to The SteadyTracker Company. For insurance reasons, The SteadyTracker
Company cannot accept any product that is returned via the U.S. Postal Service. Returns will be accepted from UPS, Federal Express, or a
comparable freight carrier. The SteadyTracker Company will return the repaired product via a like carrier, in the continental United States,
only if the product is under warranty and subsequently found to be faulty. Out-of-warranty repaired products are shipped at the customer’s
expense. Turnaround time for warranty repairs will not exceed 4 days (not including shipping time), unless extraordinary fault conditions
exist. For our international customers, please coordinate with your dealer for repairs.
Limited Warranty:
Labor and defects are covered for one (1) year from the original date of purchase. Only the original purchaser of the product is covered
under this warranty. The warranty is not transferable. If you discover a defect, please refer to our Return Merchandise Authority Policy. The
Warranty covers all SteadyTracker hardware defective in materials or workmanship. During this warranty period, The SteadyTracker
Company, at its option, will repair or replace product or product components, which in its opinion prove defective. Parts and components
used in the repair process may be recycled or repaired, at The SteadyTracker Company’s discretion. This warranty service will be
performed at no charge to the registered owner, provided the product is shipped prepaid to The SteadyTracker Company in the original
packaging. The SteadyTracker Company reserves the right to determine whether a needed repair is subject to the warranty as per its
provisions stated herein. Transit damage caused by inadequate packing invalidates this warranty. This warranty will be void if, in the opinion
of The SteadyTracker Company, the product in question has been damaged through accident, misuse, misapplication, or as a result of
service or modification performed not authorized in writing by The SteadyTracker Company.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE
CONSUMER.THE STEADYTRACKER COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
Return Merchandise Authorization Policy:
Damaged or defective SteadyTracker Company products that are purchased from The SteadyTracker Company or it’s authorized dealers
may be returned for replacement only. The SteadyTracker Company will not accept returns for any other reason. All eligible returns require
a Return Merchandise Authorization (RMA) number. EMAIL [e-mail], [phone] to obtain an RMA number. Items
must be returned within 10 days of receiving your RMA number. Returned product must be in its original packaging with all contents
included and must have the RMA number clearly marked on the outside of the package. Incomplete or unauthorized returns will be refused.
RMA numbers and the address to return product may be obtained from The SteadyTracker Company by emailing [e-mail]
PH: 949-510-7249
[e-mail] !
FotoCrane™, SteadyTracker™, CobraCrane™ and logo are Trademarks of SteadyTracker LLC • Copyright ©
Thank you for your purchase. The SteadyTracker Company is a family owned and operated business.
We appreciate any questions, comments, or concerns. Please feel free to contacts us directly at
[e-mail], or call my cel at 949 510-7249.!