User`s manual

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Copyright © 2014 Codonics, Inc. Printed in the U.S.A. Part No. 901-238-004.04.
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AQUACITY 9F
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JAPAN
Phone: [phone]
Fax: [phone]
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This section details common issues with Version 4.1.0
software that are likely to be experienced by most users.
◆ Changing ink cartridges without using the Ink
Cartridge Load button on the top of the Recorder may
cause a label with poor quality on the first disc printed
with the new cartridges. To prevent this issue, press the
Ink Cartridge Load button before removing old ink
cartridges or an old print head. This issue applies only to
newer engines that use separate ink cartridges for each
color.
◆ Studies can be lost or corrupted if a hard power down
occurs. Loss of power during some operations can result
in lost or corrupt data. An uninterruptible power supply
and proper shutdown procedure are strongly
recommended.
◆ Compatibility problems with Internet Explorer
®
7 or
greater and Firefox
®
3. There are minor cosmetic
problems when remotely connecting with both browsers.
Internet Explorer 6 is recommended for remote
connections to Virtua.
◆ Discs-required counts are inaccurate for multi-disc
backup jobs. When multi-disc backup jobs (all studies
included in the job will not fit on one disc) are queued,
the Discs Required count in the Status Details tab and
the X of Y discs-recorded count on the Discs tab may
contain inaccurate counts. Typically, the count will not
increment until the entire set is completed.
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This section details uncommon or obscure issues with
Version 4.0.0 software that are unlikely to be experienced by
most users.
◆ Virtua may stop processing jobs and an error dialog
may appear on the touch screen. Pressing OK on the
error dialog will allow the system to continue processing
jobs. Discs that were in-process may be ejected without a
printed label but will automatically be rerecorded and
reprinted.
◆ Process may stop during software installation. Leaving
the network cable connected may cause installation to
stop during Phase 4. Disconnect cable prior to
installation.
◆ DICOM association limit may be exceeded. DICOM
clients that open many simultaneous associations might
exceed Virtua’s limit of 24 simultaneous connections.
This can cause the system to stop receiving DICOM jobs,
requiring the system to be rebooted.
◆ Time-remaining indicators for jobs are inaccurate if
there is more than one Jobs page. If there is more than
one page of jobs queued (eight or more jobs), the time-
remaining indicator on the Discs tab will not be accurate
on any pages other than the first page. Each page starts
the time-estimation over again without accounting for
the jobs on the previous page.
◆ Special handling for Recorder cover when installing
software on the Virtua ECO family systems . When
media Smart Detect mode is enabled, leave the Recorder
cover open when installing software. Closing the cover
with Smart Detect mode enabled will cause Virtua ECO
to load another disc on top of the installation disc.
◆ The LaunchPad does not work on Windows NT
®
,
Windows 98
®
or Windows 2000
®
OS with Internet
Explorer version lower than 5.5. When discs created on
Virtua are installed on PCs, the LaunchPad is initiated.
The LaunchPad can be used on Windows
2000/XP/Vista
®
and Windows ME
®
with Internet
Explorer v5.5 or higher. Users of affected platforms can
use Windows Explorer to navigate to and launch viewers
or open reports.
◆ Virtua ECO family system CD and DVD status lights
unexpectedly alternate green and off for longer than
two minutes. In some circumstances, Virtua ECO may
show an unexpected shutdown taking longer than two
minutes. The workaround is to perform a hard shutdown
(press the System power button for about five seconds).
Power on the system to return to normal operations
when desired.
◆ IP address conflict is not reported. If Virtua is
configured to support a range of IP addresses and there
is a conflict, Virtua will not notify the user.
◆ Successfully archived studies not marked as archived.
Aborting a Scheduled Archive while a label is being
printed may not mark studies successfully archived as
archived. Studies will be re-archived during the next
Scheduled Archive session.
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◆ No Unicode support in Viewer. The Clarity Medical
Image Viewer does not correctly display Unicode
characters. It is uncommon for DICOM files to be
encoded in Unicode.
◆ Limited Viewer support for international characters.
Refer to the Clarity Viewer User’s Manual (Codonics Part
No. CLARITY-MNLU) for details.
◆ No support for Indian locales. The Tamil, India ( ta_IN )
locale does not correctly support Tamil characters.
◆ Site phone numbers with country codes may be
truncated on labels . Most labels support nine characters
for phone numbers for the site details. The Ink Saver
label displays more characters.
◆ Cannot set date and time from Virtua user interface in
some Tier 2 locales. The workaround for this problem is
to run the system in the en_US locale (which is the
factory setting), set the local time and date correctly, and
then change the system to the desired operating locale. A
list of Tier 2 locales and instructions for changing the
locale are in the Virtua User’s Manual.
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If problems occur during software installation, contact
Codonics Technical Support between the hours of 8:30AM
and 5:30PM EST (weekends and U.S. holidays excluded).
Phone: [phone]
Email: [e-mail]
Website: www.codonics.com