Operation Manual

3. Clean the device with a damp cloth and then wipe it with a dry one.

Descaling

If the water only runs very slowly through the device or the device is louder than usual during

the brewing procedure, you should descale it.

1. Pour the mixture of water and descaling agent into the water reservoir and switch on the

device. Pay attention to the directions for use of the descaling agent in regard to the ratio

of water to descaling agent.

2. Let the mixture run through the machine completely. Repeat this procedure if the water

still runs through slowly.

3. After descaling, let water (without coffee) run through the device at least three times to

ﬂ ush the lines etc.

Troubleshooting

If the device should stop working properly, ﬁ rst check whether you are able to correct the

problem yourself. Otherwise, contact our Customer Service department. Do not try to

repair a faulty device yourself!

Problem Possible cause/solution

The device does not work.

• Is the plug inserted in the mains socket correctly?

• Is the mains socket defective? Try another mains

socket.

• Check the fuse of your mains connection.

• Is the ﬁ lter insert correctly inserted?

• Is the thermal cup placed correctly beneath the cof-

fee discharge opening?

• Is water in the water reservoir?

The device overﬂ ows or brews

only very slowly.

• Did you use too much coffee powder?

• Is the coffee powder ground too ﬁ nely? A medium

grain size brings optimum results.

• Is the device scale-encrusted? Clean it thoroughly.

• Is the thermal cup placed correctly beneath the cof-

fee discharge opening?

• Is the drinking cap of the thermal cup open?

The red Start/Stop control

lamp lights up, but the brewing

procedure does not start.

• Pull the plug out of the socket to reset the device

settings to the default factory setting. Wait a few min-

utes and then plug the device back into the socket.

Start the brewing procedure again.

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