Printer User Manual

CLEANING AND PREVENTIVE MAINTENANCE 
Copyright © 2006, Cognitive - 1.800.525.2785  119 
105-169-03 
Platen Assembly Replacement 
NOTE: IF THE C SERIES PRINTER IS WITHIN THE WARRANTY PERIOD, THE USER 
MUST SEND THE PRINTER IN TO AN AUTHORIZED REPAIR CENTER. ALL USER’S 
MUST NOT REPLACE THE PRINTHEAD ASSEMBLY OR PLATEN ASSEMBLY IF THE 
PRINTER IN UNDER WARRANTY. 
1.  During installation of the platen, note the small diameter of the platen 
bearing snap feature. That area goes down into the platen bearing snaps. 
2.  Slightly bias the enclosure away from the left side of the platen. Slide the left 
side of the platen into its plastic snap. 










