Printer User Manual

105-169-03

flash drive in the printer’s USB A connector.

5. The printer will load all objects present in the Cognitive\Objects folder.

6. Multiple files can be present in the folder.

7. Files are loaded in alphabetical order.

Loading Firmware Using a USB Flash Drive

This feature provides a firmware upgrade method using the USB flash drive. When

the flash key is inserted, the file in the folder Cognitive\Firmware is examined and

used to upgrade printer firmware if it represents an upgrade. This feature is

available starting with version 1.30 firmware.

To load firmware using the USB A Host, follow these steps:

1. Create a folder on the flash drive at the root level named Cognitive.

2. Inside this folder create a folder named Firmware.

3. Copy the firmware file (obtained, for example, from Cognitive’s web site) in the

Firmware folder.

4. After the printer has fully booted and is displaying a ready state, insert the USB

flash drive in the printer’s USB A connector.

5. The printer reads the file in the Cognitive\Firmware folder, and determines if it

contains a firmware upgrade.

6. If a firmware upgrade is needed, the printer reads the contents of the firmware file,

then re-programs the printer flash memory, and finally reboots. At this time, the

new firmware is loaded and executed in the C Series printer.

NOTES: THE PRINTER WILL ONLY READ THE CONTENTS OF THE USB FLASH DRIVE IF IT IS

INSERTED AFTER THE PRINTER IS READY.

DO NOT MODIFY THE FIRMWARE FILE NAME AS DISTRIBUTED BY COGNITIVE. THE PRINTER USES

THE FILENAME TO KNOW WHETHER THE FIRMWARE IMAGE CONTAINED IN THE FILE REPRESENTS

AN UPGRADE. CHANGING THE FILENAME WILL RESULT IN UNEXPECTED RESULTS.

TO GET CONSISTENT RESULTS, THERE SHOULD BE ONLY ONE FILE IN THE COGNITIVE\FIRMWARE

FOLDER.

IF THE FILE WILL NOT LOAD FROM THE USB FLASH DRIVE, IT MAY BE INCOMPATIBLE OR IT MAY

CONTAIN FIRMWARE THAT IS EARLIER THAN WHAT IS CURRENTLY RUNNING. PLEASE VERIFY

THAT THE FIRMWARE FILE CONTAINED IN THE FOLDER IS PROPER FOR THE PRINTER. IF IT STILL

WILL NOT LOAD, USE THE ADMINISTRATOR CONFIGURING TOOL TO LOAD THE FIRMWARE.