User`s guide
TROUBLESHOOTING 
Copyright © 2006, Cognitive.  269 
Printer prints labels, but print quality is poor. 
23. Cause: Possible hardware problem. 
Cure: Refer to the printer User’s Guide. 
24. Cause:
 Incorrect print media, for example, using direct thermal 
paper while printing in thermal transfer mode. 
Cure:
 Load the correct print media for your printer and application. 
Confirm that the software is setting the printer for the correct print 
method. 
25. Cause: Using Value Grade media in a printer set up for standard 
media. 
Cure: Either switch to standard media, or set the printer up for 
Value Grade media. 
26. Cause: Incorrect parameter in a VARIABLE DARKNESS 
command. This can happen when using a different printer than 
the one for which the format was originally written. Some older 
printers use a different value range for VARIABLE DARKNESS 
than currently-manufactured printers. 
Cure: Experiment with the VARIABLE DARKNESS command to find 
the best setting for your printer and print media. 
27. Cause: Printer speed setting is too high. Some print media do not 
print well at high speed. 
Cure: Use the appropriate VARIABLE command to reduce printer 
speed, or try different media. 
Print is stretched or shrunk vertically. 
28. Cause: Dot time in header line is incorrect. 
29. Cause: Label format was written for a different (typically, an 
earlier or later model) printer. 
Cure: Try another value for dot time. If designing a turnkey software 
package, provide for user adjustment of dot time. Allow for printer 
limitations in this regard. For example, Barcode Blaster LS and 
Blaster Advantage printers only support dot time 100. 










