User`s guide

TROUBLESHOOTING

36. Cause: Dot time in header line is too large.

Cure: Reduce dot time.

37. Cause: Label format was designed for a different printer model or

for a printer with different dot time behavior.

Cure: Adjust the label format accordingly.

Printer prints the wrong number of labels.

Cause: The header line specifies the wrong number of labels.

Cure: Correct the header line. Remember that when using the

MULTIPLE command, the number of labels specified in the header

line is the total quantity, counting side-by-side duplicates, not the

number of vertical forms fed.

Label processing stops unexpectedly.

38. Cause: The printer has stopped processing due to a hardware

problem.

Cure: Consult your printer’s User’s Guide.

39. Cause: The printer has encountered a bad label format in a series

of formats within one file.

Cure: Isolate the bad label format by copying each format to a

different file and testing it individually. After isolating the bad

format, troubleshoot as usual. Reassemble the whole file and try it

again after the bad format is working.

Printer will not print at high speed.

40. Cause: The printer has received a VARIABLE LOWSPEED or

VARIABLE NORMAL command.

Cure: Send the printer a VARIABLE HIGHSPEED command.