User`s guide

TROUBLESHOOTING

54. Cause: The graphics file is too large for the available memory

space.

Cure: Calculate available printer memory and confirm that your

graphics file will fit. Remember that the available memory is cut in

half when using background graphics mode. If you are near the

memory limits, you may have to rewrite the graphics file.

Random dots or lines appear on the finished label.

55. Cause: The host system is appending unwanted end-of-line

terminators to the graphics data.

Cure: Print your graphics format to a file and then upload the file to

the printer instead of sending the data directly to the printer.

Cure: Check your development platform’s documentation to see how

you can control end-of-line termination.

56. Cause: The graphics file is too large for the available memory

space.

Cure: Rewrite the file as required.

Part of the graphics image is garbled or blank.

Cause: The graphics file is too large for the available memory space.

Cure: Rewrite the file as required.

Graphics labels print, but are reversed.

Cause:

Bitmap was mapped backwards. Recently-manufactured

printers map the printhead from right to left. Some older printers

map the printhead from left to right. Graphics files designed for

older printers may print backwards when sent to a newer printer.

Cure:

When manually designing graphics files, calculate the data

based on a mirror image of the original design. If you are designing a

turnkey software package, take the possibility of bitmap reversal

into account in your design.