800 COINCO GLOBAL 2® 800 SERIES O P E R AT I O N AN D S E R V I CE MANUAL
TABLE OF CONTENTS SECTION 1: GENERAL INFORMATION Introduction ............................................................................................ 3 For Your Records ................................................................................... 3 Features ................................................................................................... 4 After Unpacking ..................................................................................... 4 Specifications.......................
SECTION 1: GENERAL INFORMATION Introduction For Your Records This manual contains information on installing, operating and maintaining your COINCO GLOBAL2® coin changer. The manual is intended for owners, route operators and shoplevel technicians as a primary source of information. Taking time to read this manual and becoming familiar with this information will help you obtain the best performance from your COINCO GLOBAL2 ® changer.
SECTION 1: GENERAL INFORMATION Features · · · · · · · · · · Specifications ® The COINCO GLOBAL 2 coin changer has a modular design for easy service. Tubes snap in and out of housing for easy customization of your changer Pays out change from self-loading, high capacity change tubes Two motors provide fast, accurate payout. Programmable tube floats allow variable tube level adjustment. State-of-the-art electronic logic system is designed for reliability and performance.
SECTION 2: INSTALLATION Installing The Changer 1. Remove power from the vending machine. 2. Remove the acceptor from the changer by releasing acceptor latch and rotating the top of the acceptor forward, away from changer (see Figures 1 and 2). Unplug ribbon cable from changer. Free acceptor studs from changer housing. Place the acceptor in a clean area. 3. With the acceptor removed, set the mounting holes in the back of the changer housing over the mounting screws in the vending machine.
SECTION 2: INSTALLATION 10. Check to make sure the tube cover and acceptor studs are properly installed. 11. Test the coin changer with a variety of coins to ensure proper operation. Figure 3 8. Press the top of the acceptor into the changer housing until the acceptor latches and locks. 9. If coin tube loading door is not locked (additional option) hand load the four coin tubes (see Figure 4). Tilting the coin tube loading door open, load the four coin tubes.
SECTION 2: INSTALLATION Figure 5 - MDB Interface POWER SUPPLY Other MDB Slave Devices. E.g. Key reader, Bill validator, Audit device etc. Other MDB Slave Devices. E.g. Key reader, Bill validator, Audit device etc.
SECTION 2: INSTALLATION Figure 7- Protocol A (Executive) Interface with MDB Master Support POWER SUPPLY P1 24 VAC 24 VAC EXACT CHANGE P3 6 MDB CASHLESS DEVICE OR BILL ACCEPTOR 5 4 Comms Gnd Master TX Master Receive EXECUTIVE COIN CHANGER WITH MDB MASTER (E.G.
SECTION 3: CONFIGURATION Display Mode The 800 Series changer is equipped with a four-digit, seven-segment display, located on the acceptor gate. The Display Mode is utilized via the four Inventory Buttons also located on the acceptor gate (see Figure 9). Digital Display Inventory Buttons This Display Mode is used to read information as well as to set different options including price settings and tube float levels. The Display Mode may be entered by pressing Inventory Buttons A and D simultaneously.
SECTION 3: CONFIGURATION Option Switch Module Single-Price/Four-Price Models Only Located behind the acceptor on the middle right hand side of the changer housing are twelve switches (see Figure 2). The first eight are used to set the vend price (see “Setting The Vend Price” section of this manual). The last four Option Switches are used to enable or disable the following options: Note: The swiches are ON in the upwards position.
SECTION 3: CONFIGURATION Setting The Vend Price On A Single-Price Changer The vend price on a single-price changer may be set in four ways: • via Coinco Support Software • via DEX/UCS • via the first eight Option Switches • via the digital display. Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 ...................................1 x Scaling Factor ...................................2 x Scaling Factor ...................................4 x Scaling Factor ...........................
SECTION 3: CONFIGURATION Setting The Vend Price On A Four-Price Changer The vend price on a four-price changer may be set in four ways: • via Coinco Support Software; • via DEX/UCS; • via the first eight Option Switches; • via the digital display. 5. Within 30 seconds, press and release any one desired product selection switch on the front of the machine. The present price on the switch module is now set for all selections on that price line and the LED and “Use Correct Change” light will stop flashing. 6.
SECTION 3: CONFIGURATION Setting The Vend Price On A Protocol A Changer The vend price on a Protocol A changer may be set in three ways: • via Coinco Support Software; • via DEX/UCS; • via the digital display SETTING THE STANDARD PRICELINES If the vending machine operates in Price Holding Mode, then the twenty-five prices are set using Addresses C101-C125 accordingly. 1. Enter the Display Mode (see “Display Mode” section of this manual). 2. Press B to scroll up to Address C101 (For Priceline 1) 3.
SECTION 3: CONFIGURATION Setting The Vend Price on MDB & BDV Changers Float Mode Vend prices for MDB/BDV changers are set through the vending machine controller (VMC). See vending machine manual for details. The 800 Series GLOBAL2 ® changer supports two Float Mode Options which are set through the use of Coinco Support Software or the digital display.
SECTION 3: CONFIGURATION Setting The Float Mode Levels The Float Mode Levels for both Float Level and Float Pay-down can be set in two ways: • via Coinco Support Software; • via the Digital Display. VIA COINCO SUPPORT SOFTWARE Consult Coinco Support Software manual for tube float level setting instructions. VIA DIGITAL DISPLAY The Digital Display/Inventory Buttons are located on the acceptor gate. Address “A007” allows you to clear all float levels and to set all four float levels at one time.
SECTION 3: CONFIGURATION Setting The “Use Correct Change” Value Setting The Exact Change Accept Group Single-/Four-Price and Protocol A Models Only Single-/Four-Price and Protocol A Models Only When a value is selected for turning on the “Use Correct Change” light, the light is illuminated when the changer is unable to make change for THAT value or any lesser value. By setting the Exact Change Group you are telling the changer what coins to accept when the “Use Correct Change” light is ON.
SECTION 3: CONFIGURATION FOUR PRICE EXACT CHANGE GROUP SETTINGS (Address C014) 0 ....... Accepts 1 ....... Accepts 2 ....... Accepts 3 ....... Accepts 4 ....... Accepts 5 ....... Accepts 6 ....... Accepts 7 ....... Accepts 8 ....... Accepts 9 ....... Accepts 10 ..... Accepts 11 ..... Accepts 12 ..... Accepts 13 ..... Accepts 14 ..... Accepts 15 .....
SECTION 3: CONFIGURATION Reading Audit Information Tube Counts Single-/Four-Price and Protocol A Models Only By briefly depressing and releasing an inventory button, you can obtain information about the coin value and the quantity of coins within the tube. By reading Audit Information, you can gain valuable information about your vendor’s performance. Audit information is retrieved via the Digital Display by performing the following steps: 1.
SECTION 3: CONFIGURATION DIGITAL DISPLAY AUDIT INFORMATION ADDRESSES Address Y=Supported N=Not Supported Field Description G S/F A BDV D000 D001 D002 D003 D004 Total number of vends Cash to tubes Cash to cash box Dispensed cash Inventoried cash N N N N N Y Y Y Y Y Y Y Y Y Y N N N N N D005 D006 D007 Overpay value Vend value Exact change vend value Discount value Token value Prepaid card value Total vends for price 1 Total vends for price 2 Total vends for price 3 Total vends for price 4 Total
SECTION 3: CONFIGURATION Y=Supported N=Not Supported R=Read Only DIGITAL DISPLAY AUDIT INFORMATION CHANGER ADDRESSES Address C001 C002 C003 C004 C005 C006 C007 C008 C009 C010 C011 C012 C013 C014 C015 Field Description G S/F A BDV Prices 1 (Repeated at address C101) Prices 2 (Repeated at address C102) Prices 3 (Repeated at address C103) Prices 4 (Repeated at address C104) Prices 5 (Repeated at address C105) Prices 6 (Repeated at address C106) Prices 7 (Repeated at address C107) Prices 8 (Repeated at
SECTION 3: CONFIGURATION Y=Supported N=Not Supported R=Read Only DIGITAL DISPLAY AUDIT INFORMATION CHANGER ADDRESSES Address Field Description G S/F A BDV C022 L+ Mode Enabled N N N N C024 C025 C026 C027 C028 C029 C030 C032 C036 L+ Programmed Left tube coin L+ Programmed Right tube coin L+ Programmed Middle tube coin Full Buffer Mode L+ Fourth Tube Reporting Card Scale factor Max.
SECTION 3: CONFIGURATION DIGITAL DISPLAY GENERAL USE ACCEPTOR INFORMATION ADDRESSES Display Addresses A001 Description Options Select Unit Configuration, applicable to Dual Currency models only. 1 Enables and pays out coins 16-31 2 Enables coins 0-31, pays out coins 16-31 3 Enables coins 0-31, pays out coins 0-15 4 Enables and pays out coins 0-15 Note: The reported currency will be that of the coins being paid out Used to select a standard payout configuration or for a user payout configuration.
SECTION 3: CONFIGURATION Changing The Coin Tubes and Coin Routing REMOVING/REPLACING THE TUBES To remove the coin tubes, remove the acceptor and then remove the grey, smoked front cover by pulling out on the left side of the cover at the notch in the housing. The front cover will swing forward, exposing the tubes. The tubes can be removed one at a time by pulling upward. Four slots have been placed in the front of the changer along the pay-out assembly area to assist in this procedure.
SECTION 3: CONFIGURATION Example of changing the predefined coin routings. Example of setting up user defined coin routing. To configure the coin tubes via the Digital Display, follow these steps: 1. Enter the Display Mode (see “Display Mode” section of this manual). 2. Press B to scroll up to the Address “A002” 3. Press C to enter the Address. 4. Use buttons B (increase) or D (decrease) to change selection to “802”. 5. Press C to enter the new routing information.
SECTION 4: MAINTENANCE Routine Maintenance Cleaning Routine maintenance will improve performance and extend the working life of your COINCO GLOBAL2® changer and reduce the need for more involved repairs. Frequency of maintenance will depend on environment and number of transactions. For normal environments, cleaning is recommended every six months. However, in harsh environments with lots of dirt and dust, cleaning is recommended every three months.
SECTION 4: MAINTENANCE Removing/Replacing Individual Modules Modular assembly replacement provides the basis of all COINCO GLOBAL2 ® series changer repair. Instructions for removing and replacing modules are provided below. These modules should be removed in the following sequence: ACCEPTOR To remove the acceptor from the changer, release the acceptor latch and pull the top of the acceptor forward, away from the changer. Unplug ribbon cable from changer. Free lower acceptor studs from changer housing.
SECTION 5: TROUBLESHOOTING Error Codes If any of the errors listed below as “E001-E007” are detected the message “Eror” will flash on the display. To view the error or a list of errors enter the Display Mode (see “Display Mode” section of this manual). If a single error is detected the code will be displayed in place of the “Full/Fill AbCd” message. If there is more than one error, the codes will alternate one after the other. “FULL/FILL AbCd”........................ No Errors “E001” ......................
SECTION 5: TROUBLESHOOTING Diagnostics When the coin return lever is depressed or a coin is dropped, both the decimals points (Figure 13) and the four digits (Figures 14 and 15) are used to communicate various diagnostic conditions as shown: DIGITAL DISPLAY - DIGITS (When Coin Is Inserted) The Following Values In The Following Positions Indicate a Response to the Coin that was Just Dropped (the digit “2” is used for example purposes only): 0 2 DIGITAL DISPLAY - DECIMALS (When Coin Return Lever Is Depress
SECTION 5: TROUBLESHOOTING Troubleshooting Guide T ROUBLE POSSIBLE CAUSE PROCEDURE REMEDY No coin acceptance No power Make sure changer is plugged into vendor. Plug changer into into vendor. Acceptor Check power/blocker LED behind acceptor. (Four Price Only.) If LED is on, replace acceptor. Replace acceptor. If still no coin acceptance, Replace changer’s main logic board. If still no coin acceptance, Replace changer’s main power harness.
SECTION 5: TROUBLESHOOTING Troubleshooting Guide T ROUBLE POSSIBLE CAUSE PROCEDURE REMEDY Accepted Coins Always Go To Cashbox Coin Routing Check that coins are routed to tubes. See “Rerouting the Coins.” Tube Sensor Board or Acceptor Check the sensor board for loose components. Make sure tube sensor board is properly secured to main logic board. Check cable from sensor board for damage or improper connection. Replace tube sensor board.
SECTION 6: EXPLODED VIEWS 58.4 800 Series Dimensional View 8.9 ALL MEASUREMENTS ARE SHOWN IN MILLIMETERS 138.9 66.5 61.5 68.3 R173.0 MAX OPENING 25.2 20.3 INT’L LEVER 11.7 16.3 138.9 68.3 76.2 61.72 37.3 3x 358.6 4.8 3X 6.4 3X 10.4 8.6 COIN RETURN AREA COIN PAYOUT AREA 40.1 36.8 9.7 114.1 335.3 53.6 33.0 7.4 83.1 4.8 89.2 36.1 40.
SECTION 6: EXPLODED VIEWS 800 Series Final Assembly ITEM NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Page 32 DESCRIPTION Assembly, Housing Assembly, Payout Assembly, Acceptor Assembly, Transformer (F/S models only) Logic Board Board, Upper Tube Sense Cover, Logic Board Lens, Upper Tube Sense Lens, Cashbox Latch PVC Foam Bracket, Strain Relief Screw, Pan Head #6 x 11/16 Screw, Pan Head #6 x 1/2 Label, Identification Label, Patent ITEM NO.
SECTION 6: EXPLODED VIEWS 800 Series Payout Base Assembly ITEM NO.
SECTION 6: EXPLODED VIEWS 800 Series Acceptor Assembly Page 34 800 Series
SECTION 6: EXPLODED VIEWS 800 Series Acceptor Assembly ITEM NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 800 Series DESCRIPTION Mainplate and Coil Operating Lever Spring Operating Lever Retaining Ring Gate Lever Pivot Screw Gate and Coil Assembly Gate Board Keypad Gate Cover Label Front Cover Intermediate Cover Label, Mirror .
SECTION 6: EXPLODED VIEWS 800 Series Harness and Logic Board Configuration “G” (MDB) HARNESS 407544 SMALL PLUG LARGE PLUG (2 REQ’D) “G” (CONNECTOR) 407499 “G” (MDB) CONFIGURATION PROTOCOL “A” HARNESS “G” (MDB) HARNESS “A” COM DEX/MIS HARNESS DEX HARNESS (CONNECTOR) PROTOCOL “A” HARNESS WITH STRAIN RELIEF (CONNECTOR) “G” (MDB) HARNESS (CONNECTOR) DATA LINK HARNESS PROTOCOL “A” WITH STRAIN RELIEF (CONNECTOR) DISPLAY (CONNECTOR) PROTOCOL“A” CONFIGURATION Page 36 800 Series
800 Series Harness and Logic Board Configuration PROTOCOL“A” WITH MDB MASTER CONFIGURATION SINGLE/FOUR-PRICE HARNESS 407864 DEX/MIS HARNESS BILL VALIDATOR (CONNECTOR) “G” (MDB) HARNESS 407544 LARGE PLUG DEX/MIS HARNESS (CONNECTOR) “G” (MDB) HARNESS (CONNECTOR) PRIMARY TRANSFORMER (CONNECTOR) SINGLE/FOUR-PRICE HARNESS (CONNECTOR) BILL VALIDATOR (CONNECTOR) DISPLAY (CONNECTOR) SECONDARY TRANSFORMER (CONNECTOR) “F/S” CONFIGURATION 800 Series Page 37
COIN ACCEPTORS, INC. PRODUCTS ARE PATENTED , AND PATENTS ARE PENDING, IN THE UNITED STATES AND THROUGHOUT THE WORLD. ® Coin Acceptors, Inc. World Headquarters 300 Hunter Avenue St. Louis, MO 63124-2013 Phone: (314) 725-0100 Coin Acceptors Europe Ltd. 4 The Felbridge Centre Imberhorne Lane, East Grinstead W. Sussex RH19 1XP England Phone: 44-(0)1342-315724 Email: europe@coinco.com Website: www.coinco.com Coinco Publication No. 924242 Rev. 4 01/2005 Printed in the U.S.A.