Rotationally-Molded Spa Owner’s Manual Customer Service 1•800•787•6649 email: support@strongspas.
Congratulations on your purchase of a spa manufactured by Durasport Spas™. Your new spa will bring you years of enjoyment and relaxation. Please take the time to familiarize yourself with the safety precautions, and operational procedures, as well as the routine water maintenance and cleaning so that your spa will provide a healthy environment for all your bathers. Enjoy! 2 www.durasportspas.
Contents Important Safety Instructions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Prepare for Your New Spa Plan the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Prepare a Good Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Warning: Children should not use spas or hot tubs without adult supervision. Avertissement: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance. ! Warning: Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment.
Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Warning: Prolonged immersion in a spa or hot tub may be injurious to your health. Avertissement: L’utilisation prolongee d’ une cuve de relaxation peut etre dangereuse pour la sante. ! Warning: Do not permit or use electric appliances (such as a light, telephone, radio or television) within 1.
Prepare for Your New Spa Prepare for Your New Spa Most cities and counties require permits for exterior construction and electrical circuits. In addition, some communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent unsupervised access to the property by children.Your local code enforcement officer can provide information on which permits may be required and how to obtain them prior to the delivery of your spa.
Prepare for Your New Spa 120 Volt Electrical Installation (North America 60hZ) Always follow applicable local, state and federal codes and guidelines. • Use a dedicated electrical line with a 15A breaker. • Cord-and-plug connections may not use a cord longer than 15 feet (4.6 m) and must be plugged into a dedicated 15A GFCI connection (NEC 680.42(A) • Do not use extension cords! • Always use a weatherproof-covered receptacle. • Receptacle shall be located not less than 5 feet (1.
Prepare for Your New Spa 120V to 240 V Conversion The steps to converting your spa from 120V to 240V operation are shown below and must be completed by a licensed electrician. (North America 60hZ) Power supply installation must include a properly rated GFCI circuit breaker. The circuit must be dedicated and should not be shared with any other appliances. It should be labeled and easily accessible to users. The power supply must be hard wired into the power pack.
Prepare for Your New Spa Step 3. Turn Dipswitch #10 off (down). All other dipswitches should remain the same. Your 240V wiring should look like this. See Wiring Diagram on page 11 for further information. If wiring appears differently, DO NOT power your spa! Consult a certified electrician. PLEASE CHECK YOUR LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA.
Prepare for Your New Spa 240 Volt Electrical Installation GFCI and wiring requirements. • When NEC requires the use of wires larger than #6 AWG, install a junction box near the spa and use #6 AWG wire between the junction box and the spa. (North America 60hZ) WARNING:The electrical circuit must be installed by a licensed electrical contractor and approved by a local building or electrical inspector.
Prepare for Your New Spa GFCI Wiring Diagram (North America 60hZ) 240V N L1 L2 GRND THESE WIRES GO TO THE PC BOARD CONTROL CIRCUIT House Breaker Box OFF OFF OFF OFF OFF ON ON ON ON ON RED (HOT) BLACK (HOT) BOTTOM VIEW OF TYPICAL G.F.C.I. WHT GRN ON OFF G.F.C.I. Breaker Box FRONT VIEW OF TYPICAL G.F.C.I.
Prepare for Your New Spa GFCI Wiring Diagram (European 230V 50hZ) Systems with PCB Rev B Only Note: A residual current device with a tripping current rated not more than 30 mA has to be installed in addition to local requirement. Protective device for power connection must be on all phase conductors based on local requirements.
Operate Your Spa Filling & Starting Spa 1. Place spa on an approved surface. For North American installation, plug your spa’s GFCI cord into a 120V/15A weatherproof outlet or have it properly hardwired to run on 240V by a licensed electrician. For European installation, see previous page. 2. Open access door OR remove exterior spa panels by prying off panel plugs with a flathead screwdriver and removing screws with a Phillips head screwdriver. PRESSURE UNION SUCTION UNION 5.
Operate Your Spa Priming the Pump To remove a large air lock within the pump: 1. Turn off power at the breaker. Sometimes air can become trapped in the pump while filling the spa.You will know this has happened when after you have filled and started the spa, the pump does not function.You will hear the pump operating, but no water will be moving. The pump will not work properly while air is trapped in it. Continuing to operate the pump in this way will cause damage. 2.
Operate Your Spa Topside Control Panel Light Press “Light” button to turn the light on/off. If left on, the light automatically turns off after 4 hours. Preset Filter Cycles VS and GS SERIES One-Pump Spas System Settings When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the spa will begin to take temperature readings, followed by the heater test cycle.
Operate Your Spa VS and GS SERIES Control Pack Codes ST EC SL STANDARD MODE ECONOMY MODE SLEEP MODE Problem: No message on display. Power has been cut off to the spa. Solution: The control panel will be disabled until power returns. Spa settings will be preserved until next power up. Or .3 amp fuse is blown and needs to be replaced. --- Problem: Temperature unknown. Solution: After the pump has been running for 2 minutes, the temperature will be displayed.
Operate Your Spa VS and GS SERIES Control Pack Codes cont. DR Problem: Possible inadequate water, poor flow, or air bubbles in detected in the heater. Spa is shut down for 15 minutes. Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure the pumps have been primed. Press any button to reset, or this message will automatically reset within 15 minutes. If problem persists, contact customer service or service organization. On a fresh fill your pump may be air locked.
Operate Your Spa Personalized Settings Jets Most jets in your spa are fixed. If your spa is equipped with any adjustable jets, rotating the face of an adjustable jet to the left (counter-clockwise) will increase the amount of water flow through the jet. Rotating the face of an adjustable jet to the right (clockwise) will decrease the amount of water flow through jet. Air Controls (if equipped) Air controls are the 2” knobs located around the top of your spa.
Operate Your Spa 1. Savings – if your electric provider offers different rate per KWH (peak / off-peak) then you will want your filter time to take place during off-peak time. 2. Cooling a Spa – if you are experiencing over heating with your spa, have the spa filter during cooler times of the day, and leave the control valves opened like mentioned prior. ii. Filter setting F2,F4,F6,F8,and FC = filter constantly 1. The factory setting is F2, which means the spa will filter 2 hours for every 12 hour period.
Maintaining Spa Water Quality Testing and Adjusting Water As the owner of a Durasport Spa, it is important that you maintain your spa water and keep your spa equipment in excellent condition. To do so, you must first balance your spa water. If your spa is equipped with an ozone generator it will automatically produce ozone, but it cannot be used as the sole means of maintaining safe spa water.You must select and use a spa chemical system in addition to your ozone generator.
Maintaining Spa Water Quality Balancing the Total Alkalinity Total alkalinity (TA) is the measure of the total levels of carbonates, bicarbonates, hydroxides, and other alkaline substances in the water. TA can be considered a pH buffer. It is the measure of the ability of the water to resist changes in pH level. The recommended total alkalinity is 80 - 120 ppm. If the TA is too low, the pH level will fluctuate widely from high to low. Low TA can be corrected by adding alkalinity increaser.
Maintaining Spa Water Quality Test for: Ideal Range Min. < > Max. Chemicals to Use To Raise To Lower Total Alkalinity 80 ppm < > 120 ppm alkalinity increaser pH decreaser Calcium Hardness 150 ppm < > 200 ppm hardness increaser (liquid or powder) stain scale inhibitor pH increaser pH decreaser pH 7.2 < > 7.6 Test for: Chlorine level without ozonator with ozonator Chemical Safety Read and follow all printed instructions listed on bottles and packages.
Maintaining Spa Water Quality ommend supplies, procedures and maintenance schedules. Shocking the Water In addition to using a chemical sanitizer, you will periodically need to shock the water. Shocking the water helps remove burned-out chemicals, bacteria, and other organic material from your spa’s water and improves your sanitizer’s effectiveness. Do not use chlorinating shock, which will damage your spa’s jets and pump seals. Only use oxidizer shock. It is an easy way to maintain chemical plans.
Maintenance Schedule Maintenance Schedule Each time you refill the spa • Follow the directions in the section Starting with Fresh Water. Prior to each use • Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. Once a week • Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. Once a month • Deep clean your spa’s filter. See page 23. • Apply spa vinyl cleaner/protectant to vinyl spa soft cover.
Troubleshooting Water Quality Problems Problem Probable Causes Possible Solutions Water is cloudy • Dirty filter • Inadequate or improper sanitizing • Oils, lotions, organic matter • Old water • Clean the filter • Run jet pumps and clean filter • Add sanitizer • Shock spa with sanitizer • Adjust pH or alkalinity to balance • Drain and refill spa Algae • pH too high • Shock spa with Sanitizer.
Troubleshooting Operations Possible Cause(s) Possible Solution(s) System does not work Power is turned off Reset spa Control pad and spa equipment do not operate No electrical power to spa Turn on or reset the GFCI circuit breaker. If this does not solve the problem, have a qualified electrician check the electrical service. The 30A fuse has blown Contact customer service Spa is trying to heat up Check the temperature setting is in Standard mode Spa is in filter cycle Normal.
Troubleshooting Operations Symptom Possible Cause(s) Possible Solution(s) WATER Water is not clean For all water clarity problems, see page 25 High water consumption Very high evaporation due to air valves being open Low water stream from the jets Running in FILTER mode - slow speed No water stream from the jets Water leakage from below spa Shut off air valves and refill as necessary Select high speed jets Blocked wall suctions or skimmer Clean wall suction/skimmer.
Troubleshooting Operations Symptom Possible Cause(s) Possible Solution(s) Pump runs constantly – will not shut off Problem with circuit board Contact customer service Noisy pump Water level is too low Add water to normal level Blocked wall suctions or skimmer Clean the wall suction/skimmer Damaged or worn-out motor block Contact customer service Clogged floor suction or skimmer Clean floor suction or skimmer Leakage of air into suction line Contact customer service Debris is inside pump Co
Care and Maintenance Draining Your Spa Your spa should be drained every 4 to 6 months and refilled with fresh tap water. The following is the recommended method for draining your spa. 1. Turn off the power at the breaker. 2. Remove all filters. 3. Your drain valve is located inside the spa cabinet. 4. Locate hose ending with the 3/4 inch hose shutoff valve. 5. Hook up the female end of a garden hose to the drain fitting. 6. Place the other end of the garden hose where you would like the water to drain to.
Winterizing and De-Winterizing Your Spa Winterization Procedure FIGURE 1 Important: Damage caused by improper winterization is not covered under the Durasport Spas Warranty. 1. Turn off power at the GFCI circuit breaker before draining or servicing your spa. 2. Gain access to spa components by one of the following methods: a. Open access door (roto spas except G-2) b. Pry off panel screw covers and remove screws to remove panels (G-2 spas) (Figure 1) FIGURE 2 3.
Winterizing and De-Winterizing Your Spa FIGURE 10 Important: Damage caused by improper winterization is not covered under the Durasport Spas Warranty. If you have any questions, please call Durasport Spas Technical Support at 1-800787-6649. FIGURE 6 You may also wish to contact a professional to perform these services for you. FIGURE 7 FIGURE 11 FIGURE 12 FIGURE 8 FIGURE 9 De-Winterization Procedure 1. Fill the spa’s footwell with water. 2. Drain the spa to clear the antifreeze out of the spa.
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Register Your Product Product Registration It is important that you register your product as soon as possible. IMPORTANT: Durasport™ Spas Warranty is void if the spa is moved to any location that is not the original ‘Ship To’ address. Locating the product serial number The serial number of your spa is located on a metal plate attached to exterior of the spa. You will need this number to properly register your spa and activate coverage. Write this information in the space provided below.
For customer service, please call 1-800-787-6649 or email us at support@strongspas.com Durasport™ Spas 3204 Point Township Drive, Northumberland, PA 17857 USA READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
