Owner`s manual

Customer Service 1•800•787•6649 25
Troubleshooting Water Quality Problems
Problem Probable Causes Possible Solutions
#%8)6-7'039(= • Dirty filter
• Inadequate or improper sanitizing
• Oils, lotions, organic matter
• Old water
• Clean the filter
• Run jet pumps and clean filter
• Add sanitizer
• Shock spa with sanitizer
• Adjust pH or alkalinity to balance
• Drain and refill spa
0+%) • pH too high
• Sanitizer too low
• Shock spa with Sanitizer.
Adjust pH
• Shock spa with sanitizer and maintain
good sanitizer level
6+%2-'&9-0(94367'91
6-2+%6392(74%
• Oils, dirt in spa water • Wipe off scum ring using a clean rag. In
extreme cases, you may need to drain,
clean and refill your spa.
#%8)63(36 • Organics
• Inadequate or improper sanitizing
• pH too low
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to balance
,036-2)3(36 • Chloramine level too high
• pH too low
• Shock spa with sanitizer
• Adjust pH to balance
978=3(36 • Algae or bacteria • Shock spa with sanitizer. If problematic
or visible, you may need to drain, clean
and refill your spa.
=)-66-8%8-32 • pH too low
• Sanitizer too low
• Adjust pH to balance
• Shock spa with sanitizer and maintain
good sanitizer level
/-2-66-8%8-32366%7, • Unsanitary water quality
• Free chlorine level too high (above
5 ppm)
• Shock spa with sanitizer and maintain
good sanitizer level
• Allow level to drop naturally to below
5 ppm before using spa
8%-27 • Total alkalinity and/or pH are too
low
• High amounts of copper or iron in
water
• Adjust total alkalinity and/or pH
• Use stain and scale inhibitor
'%0) • Calcium content of water is too
high. Total alkalinity and pH are too
high.
• Adjust total alkalinity and pH. If needed,
drain spa, scrub off scale, then refill and
balance water.
• Use stain and scale inhibitor