Product Manual
Collomix Rühr- und Mischgeräte GmbH Forced-action mixer
D-85080 Gaimersheim Collomatic XM
Page 16 Rev. 01-06 Ref.no.: 39.017
13. Troubleshooting
It is possible for faults to occur during use. The following checklist is intended to help you
find the cause of each fault. All cases of electrical faults or major damage should only ever
be rectified by a qualified expert.
Fault Cause Solution
Machine does not start
• Cable too long and/or cable cross-
section not large enough
• Plug not plugged in
• No mains power supply available
• Power switch on „0“
• No mixing tub in the machine
• Incorrect mixing tub in machine
• Defective start-up capacitor (110 V only)
• Defective operating capacitor (110 V
only)
• Check cable cross-section; must be 2.5
mm². Reduce cable length.
• Plug in the plug
• Check the mains power supply
• Switch power switch to „1“
• Insert mixing tub correctly
• Use the correct mixing tub
• Replace the start-up capacitor
• Replace the operating capacitor
• Allow the machine to cool down (min.
2 minutes); if necessary reduce the
amount of mixing material
• Check cable cross-section; must be 2.5
mm². Reduce cable length.
• Re-insert the cable
• Check the mains power supply
• Replace the start-up capacitor
• Replace the operating capacitor
• Bimetal element triggered (machine
overload)
• Cable too long and/or cable cross-
section not large enough
• Cable was pulled out of the mains plug
• Loss of power in the mains power supply
• Defective start-up capacitor (110V only)
• Defective operating capacitor (110V
only)
Machine switches off after
a short time and cannot be
restarted
Damage to the mixing tub or
the mixing tools
Mixing tools work loose
during mixing
• Incorrect direction of rotation; tools run
“in reverse” (3-phase only)
• Mixing tools set too low
• 2 phases on the plug have to be
changed (only by an electrician)
• Set the mixing tools to the correct
height (see Section 8.2)