User manual

RS232C Interface Page 15
Columbia Weather Systems, Inc.
User Support Information
Columbia Weather Systems, Inc. makes every attempt to ensure the Capricorn II RS232C
Interface is a product of superior quality. Our documentation is detailed to provide maximum
product support for the proper operation of your instrument.
Limited Warranty
Columbia Weather Systems, Inc. (CWS) warrants the Capricorn II RS232C Interface to be
free from defects in materials and/or workmanship when operated in accordance with the
manufacturer’s operating instructions for two (2) years from date of purchase, subject to the
provisions contained herein. CWS’s warranty shall extend to the original purchase only and
shall be limited to factory repair or replacement of defective parts.
EXCLUSIONS
This warranty does not cover normal maintenance, damage resulting from improper use or
repair, or abuse by the operator. Damage caused by lightning or other electrical discharge
is specifically excluded. This warranty extends only to repair or replacement and shall in no
event extend to consequential damages. In the event of operator repair or replacement, this
warranty shall cover neither the advisability or the repair undertaken, nor the sufficiency of
the repair itself.
This document reflect the entire and exclusive understanding of the parties, and except as
otherwise provided herein, all other warranties, express or implied, particularly the
warranties of merchantability and/or fitness for a particular purpose are excluded.
This warranty gives you specific legal rights. You may also have other rights which vary
from state to state.
Return for Repair Procedure
In the event of defect or damage to you unit, first call Columbia Weather Systems
Service Department toll free 1-888-508-7375, Monday through Friday 8:00am to 5:00 pm to
receive an RMA (Return Merchandise Authorization) number which should appear on the
outside of the box in which your unit is being shipped.
In the event factory service is required return your Interface to:
Columbia Weather Systems, Inc.
2240 N.E. Griffin Oaks Street, Suite 100
Hillsboro, OR 97124
C.O.D. Shipments will not be accepted. Send your unit fright prepaid. We recommend
insuring your shipment. Our service department can provide the current replacement value
of the item being shipped.
If your unit is under warranty, once repair or replacement is complete, it will returned to you
via a carrier and method chosen by CWS to any destination within the continental United