RF500A GATEWAY SYSTEM MANUAL
RF500A Gateway System Manual Contents Check Packed Items.........................................................................................................................................................5 RF500A Gateway.................................................................................................................................................5 RF500 Transmitters..........................................................................................................................
Obtain Comark USB Drivers..................................................................................................................13 USB Driver Installation Instructions.......................................................................................................14 Installation of RF500A-CONFIG..........................................................................................................................15 Obtain RF500A-CONFIG Utility.....................................
Gateway Fixing..................................................................................................................................................33 Transmitter Fixing..............................................................................................................................................33 Mains Wiring......................................................................................................................................................33 Ventilation..........
RF5XX Transmitter Storage Conditions.................................................................................................51 RF515 Maximum Input Conditions......................................................................................................................51 Maintenance and Cleaning.............................................................................................................................................52 Service and Repair....................................
Check Packed Items Please confirm that the kit contents are all present and correct. If you believe any parts are missing or damaged please contact Comark or your local Distributor to arrange replacements. Software and USB drivers are no longer provided on CD and can be downloaded free of charge from our website. See “RF500A-CONFIG - RF500A Configuration Utility” {Page 13} for instructions on how to download and install the software and drivers.
RF500 Product Range RF500 Gateway The RF500 Gateway is available in two variants: • RF500A Standard • RF500AP Power over Ethernet enabled RF500 Transmitters are available as follows: RF512 Temperature Transmitter • Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor • External temperature range: –40°C to +125°C RF512M Temperature Transmitter Backbone Option • Integral temperature sensor plus connectors for two external temperature sensors and an ext
RF515 Analog Input Transmitter and RF515A Connection Box • Two analog input channels, each capable of configuration as 0-1V, 0-10V or 4-20mA using RF515A connection box RF516 Precision Temperature Transmitter • Integral temperature sensor, and connector for one external temperature Pt100 sensor and an external door sensor • External temperature range: –200°C to +400°C RF542 Temperature Transmitter • Connectors for two external temperature sensors and an external door sensor • External temperature range:
Safety Information Under no circumstances may a user make any changes to the RF500A Gateway that would alter its performance. Any modification would void the CE compliance of the Gateway and may invalidate the warranty. If the equipment is used in a manner not specified by Comark Instruments, then the protection provided by the equipment may be impaired. No user serviceable parts are provided in RF500 Comark Wireless Monitoring Equipment.
• • Ensure the antenna is securely connected before powering the equipment. Internal damage may result otherwise. The Gateway and Transmitters have been designed to operate with the antenna supplied by Comark, and having a maximum gain of 7dBi. Antennas not supplied by Comark Instruments or having a gain of greater than 7dBi are strictly prohibited for use with this device. WEEE RF512, RF513, RF515, RF516 and RF542 transmitters contain a non rechargeable lithium battery.
Powering On and Off Switch On BEFORE SWITCHING ON, ENSURE THE ANTENNA HAS BEEN FITTED - IT IS ESSENTIAL TO AVOID DAMAGE. 1. 2. * 10 Plug the Gateway AC adaptor into the socket on the underside of the Gateway, or for the PoE model (RF500AP) plug the Ethernet cable into a PoE enabled network socket. The Power/Battery indicator should show steady green. Using a paper clip or similar object, press in and hold the ON / OFF switch on the side of the Gateway for 4 seconds.
The Gateway contains an internal backup battery, if this battery is not sufficiently charged; the Gateway will not switch on. Once external power is connected the internal battery will begin recharging. Whenever the charge state becomes sufficient the Gateway will automatically start as requested. Whilst in this mode Status LEDs 1, 2, 3 and 4 will flash in sequence. See “Figure 8 – Left Hand Side View of Gateway” {Page 26} for location of these LEDs.
Transmitter Activation RF500 transmitters are despatched in a disabled state to preserve the battery. To activate these, insert the RF525 Activator into the 3-pin socket marked B in “Figure 10 - Connector view of RF512, RF515, RF516 & RF542 Transmitter” {Page 28} until the display is enabled then remove the RF525. On rare occasions RF542 Transmitters may show low battery on activation.
RF500A-CONFIG - RF500A Configuration Utility Each Gateway is shipped with a default IP address of 192.168.25.220. The Gateway IP address must be changed to the Static IP address provided by your IT department before connecting to the LAN. Comark Instruments provides a Windows utility: RF500A-CONFIG to allow changing or viewing the Gateway IP address via the USB port.
USB Driver Installation Instructions When the download is complete; click the run button. NOTE: Windows will ask if the user wants to allow this program wto run, select yes. Confirm you wish to install. The screen opposite should be displayed - Click Install. Once installation is complete you will see the screen opposite. Please note your computer may request a restart after installation completes.
Installation of RF500A-CONFIG Obtain RF500A-CONFIG Utility Comark RF500A-CONFIG can be downloaded from the following websites: • http://www.comarkinstruments.com/software.tpl – UK and International • http://www.comarkusa.com/software.tpl – USA, Canada and South America Click the RF500A Config Util-1.00-Setup.exe link shown on the web page above. Fill in the form and tick the box to confirm you have read the Software License Agreement.
Running RF500A-CONFIG for the First Time RF500A-CONFIG will examine the Java environment and update it if necessary. Successful update is confirmed by the message opposite. After clicking OK, RF500A-CONFIG will attempt to restart automatically but on some systems this may not occur. In this instance simply restart RF500A-CONFIG using the Start Menu or other installed short-cut.
Gateway Commissioning This section covers: • Network configuration • Setup of first Administrator • Setting Gateway language • Setting Gateway name • Setting date and time Requirements for Commissioning • • • • • Computer with USB port and RJ45 Ethernet jack Comark RF500A-CONFIG Utility and USB cable Static IP address, Subnet mask and Default gateway (Usually allocated by IT Department) Email server name or IP address DNS server IP address (required if email server is named) Setting of Gateway IP Address
3. 4. 5. Start the RF500A-CONFIG Utility using the Windows Start Menu – The screen as shown in “Figure 3 - RF500A-CONFIG Screenshot” opposite, will be displayed: Enter the Serial Number of the Gateway connected then click the View Current Settings button - Wait until the various fields are populated. Enter the IP address, subnet mask and Default Gateway using dotted decimal notation into their respective fields.
Viewing the Gateway Login Page Ensure both the computer and Gateway each have an Ethernet cable connection to the LAN or are connected together via Ethernet cross-over cable. Recall the IP address that was configured in “Setting of Gateway IP Address using RF500A-CONFIG” above. 1. Start the Web Browser on the computer. 2. Enter the IP address into the Address Bar as displayed opposite. 3. Press “Enter” key or click “Go”. 4. The Gateway login screen as in Figure 5 below will be displayed.
Setup of First Administrator As shipped, the Gateway has no users configured except for a special “one-time-use” installation user which enables an installer to add the main Administrator to the Gateway. Thereafter this Administrator’s username is used to perform all subsequent commissioning. 1. At the Gateway user login screen, type the username “comark” and click Enter. 2. At the password screen enter “42” and click Enter. 3. You will be logged into the Gateway as the installation user. 4.
Gateway Name A Gateway name is required for email operation. The Gateway Name is any name you choose, subject to the limit of up to 16 alphanumeric characters only. It will be used in the “From:” field in email and SMS notifications. This is important if you have more than one Gateway in your wireless system and all should be unique. 1. Click the Administration button then the Gateway Name button. 2. Enter the new Gateway Name into the entry field. 3. Enter your password then click the Submit button.
Network Setup The Network Settings page has many fields but at this stage for a basic LAN connectivity test, only the Network Details section is required. This section assumes a network connection via LAN and the IP address configured using RF500A-CONFIG as opposed to using a cross-over cable and the RF500A default IP address of 192.168.25.220. Click the Administration button then the Setup Network button to show the Network Details page.
Gateway Programming and Use This, the RF500A System Manual covers installation and commissioning of the RF500 Wireless Monitoring system from a hardware point of view. A Web-View Help Guide for the RF500 Wireless Monitoring System is available online via the Gateway itself. This is a detailed manual incorporating help and detailed information on use of the Gateway and transmitters, including all the available pages.
RF500 System Components Know your Gateway RF500A Front Panel Indicators ON POWER / BATTERY FAULT ALARM Figure 6 - Front Panel Indicators There are four LEDs on the front of the Gateway: ON Steady Blue The Gateway is running Flashing at ½s rate Gateway is starting up Flashing at 3s rate Gateway is shutting down POWER / BATTERY Steady Green External power is available Flashing Green Gateway is on and running off the battery pack Off Gateway is off and external power is not available
Bottom Connections C D E B A A Figure 7 - Bottom View of RF500A Gateway A. B. C. D. E.
Alarm Outputs SW1 & SW2 are two switched outputs provided for connection to customer alarm indicators, via relay contacts with 24Vdc 500mA rating, configurable for either NO (Normally Open) or NC (Normally Closed). These are marked as SW1 and SW2, and are in the form of 2.5mm Jack Sockets. Plugs to fit these sockets can be ordered from Comark Instruments using part number: RFJACK.
Know your Transmitter A. B. C. D. E. F. Alarm LED. Flashes red to indicate any one channel in alarm Active LED. Flashes green to indicate external power detected Infra-Red interface. For Comark use only Antenna.
A B C Figure 10 - Connector view of RF512, RF515, RF516 & RF542 Transmitter A. B. C. Lumberg Socket for Probe Socket for Door & RF525 Activator (Dual function) External DC adaptor socket Figure 11 - Ethernet Link Indication Window (RF542 Only) A.
Transmitter Display RF500 transmitters all have a liquid crystal display as shown below. Only RF512 is capable of using all three display areas and annunciators. Indicates that the door channel reads open. Indicates that the internal lithium battery requires replacement. Indicates an unacknowledged alarm on any channel. INT EXT1 EXT2 Figure 12 - Transmitter Display When steady, indicates that the transmitter has logged onto the Gateway.
RF542 Network Transmitter - Detailed Operation The RF542 Network Transmitter is a two external channel temperature monitor. Communication to the RF500 Gateway does not use RF but an Ethernet LAN connection is used instead. It allows temperature monitoring in locations which are out of radio range of the Gateway. The RF542 will only transmit data to its associated Gateway when connected to external power via the RF520 AC adaptor.
RF542 Setup Procedure 1. Plug RF542 into network. 2. Plug the RF520 into the mains and into the RF542. 3. Plug in the RF525, the LCD will first display the current IP address of the RF542 which needs to be noted down for the next step. In the example in Figure 14 below the IP address would be 192.168.25.188. If the RF542 IP address is 0.0.0.0 this means the network has not issued an IP address yet, remove the RF525 and try again. If you missed some of the sequence, remove the RF525 and try again.
5. Using the PC and a suitable Web Browser (use Firefox, Chrome or Internet Explorer), enter the IP address as noted down from step 3 into the address bar and the page opposite will be displayed: 6. In the text box above the buttons type in the IP address or URL of the RF500A that will store the data for this transmitter. RF542 Setup Page Serial No: CN11070474 Mac Address: 00-07-3C-1D-0C-01 Link Speed: 100 Current Gateway Address: 192.168.25.92 Enter RF500A Gateway Address 4.
Equipment Installation Comark Instruments strongly recommend that RF500 System installation is carried out by a Comark Installation Engineer or by a Comark Authorised Distributor or Agent. Gateway Fixing Mounting of the Gateway is possible using the keyhole screw fixings provided on the rear of the Gateway itself. However the fixings used are to be determined by the installation engineer depending on the type of material used in the construction of the area where the Gateway is to be placed.
RF500 Wireless Monitoring System Overview Gateway – Introduction The RF500A Gateway is an embedded microprocessor device containing a radio module for RF communications to the monitoring transmitters. The radio module uses a licence free band in the 2.4GHz spectrum. Comark Instruments RF500 uses proprietary protocols over a standard IEEE 802.15.4 link. These protocols achieve reliable communication between the transmitters and the Gateway via self-healing mesh radio networks.
Overview of RF500 Mesh Networking The RF500 Wireless Monitoring System uses the IEEE 802.15.4 radio transmission standard to implement a radio mesh network. A mesh network is comprised of the following devices: • Gateway • Mesh Transmitter • Transmitter On installation each transmitter is associated with a particular Gateway by serial number. Messages are transferred between transmitters and the Gateway using two-way communication with acknowledgement of successful message reception.
Gateway Mesh Transmitter Transmitter A A B B ! Data transfer interrupted transmitter continues to store data. Transmitter reroutes to self-heal network and transfers stored data.
Meshing Transmitters and Backbone Transmitters Whenever a RF512, RF513 or RF516 transmitter is powered by a RF520 AC adaptor it will become a Meshing transmitter and will form part of the radio mesh network, intelligently forwarding messages on behalf of other transmitters. However if external power is removed it will revert back to a regular transmitter.
Gateway Specification – RF500A No of Channels Up to 256 No of Transmitters Up to 64 Storage Capacity Up to 10 years worth of data RF Frequency 2.4GHz using IEEE 802.15.4 Operating Conditions 0°C to +40°C (+32°F to +104°F) 10-90% RH non-condensing Power Sources AC power adaptor, rechargeable Ni-Mh battery RF500AP only: Power over Ethernet (PoE) capability. Compliant to IEEE 802.3af Power Adaptor 100-240VAC 1.5A 50/60Hz Battery Backup 4.3Ah Ni-Mh Rechargeable Battery.
Transmitters Specification Temperature Measurement Range Integral Thermistor Sensor - RF512, RF516 Integral Thermistor Sensor - RF513 External Sensor - RF512, RF542 External Pt100 Sensor - RF516 -30°C to +70°C / -22°F to +158°F -30°C to +70°C / -22°F to +158°F -40°C to +125°C / -40°F to +257°F -200°C to +400°C / -328°F to +752°F Humidity Measurement Range (RF513) 10 to 90% RH Analog Input Measurement Range (RF515) 0-1V, 0-10V, 4-20mA System Accuracy Temperature with Standard Sensors Internal Thermisto
Resolution Temperature Thermistor Pt100 0.1°C / 0.1°F 0.015°C / 0.03°F Door Sensor 7.5 seconds Humidity 10 to 90% RH ±0.1% Analog Input 0-1V 0-10V 4-20mA 0.
Clock Accuracy** 20ppm (1 minute/month) at 25°C (77°F) Logging Memory 32000 records Logging Frequency Programmable between 1 minute and 60 minutes Monitoring Frequency 1 minute Indicator LEDs Red – Warning Green – External Power (Not RF515) Green - LAN Connection (RF542 only) Case Material Over moulded food safe clear polycarbonate with BioCote® antimicrobial Battery Type Replaceable Lithium ‘C’ Cell Saft LSH14 LIGHT Saft LS26500 (Restricted for transport) Replaceable Lithium ‘AA’ Cell (RF542 o
RF542 Network Specification Ethernet Connectivity Fixed 100Mbps - Half Duplex - RF45 Jack IP Address Configuration DHCP Only Link Status Indication Green LED for Link Established 42
Changing Lithium Battery on RF500 Series Transmitters Battery Reordering RF512, RF513, RF515 & RF516 transmitters are fitted as standard with a high power 3.6V Primary lithium-thionyl chloride C-size cell. Manufacturers part number Saft LSH14 LIGHT or Saft LS26500. The Saft LS26500 battery can only be used in transmitters manufactured after April-2009. The date-of-manufacture is encoded in the serial number.
Battery Change Procedure The transmitter latches any low battery condition and must be powered off fully for it to clear. Waiting for the display to go blank ensures that the low battery status is cleared. Sa f t BATTERY COVER sa f t Figure 19 - Battery Cover 1. 2. 3. 4. 5. 6. 44 Figure 20 - C-Size Cell Fitment Figure 21 - AA-Size Cell Fitment Disconnect all plugs from the transmitter and remove it from its mounting bracket by sliding it upwards.
Check for Transmitter Errors The removal of the battery will cause the internal clock on the transmitter to reset and so generate a Code-100 condition. This will be cleared automatically by the Gateway, see “Transmitter Fault Codes” {Page 54} for details. Verify that the transmitter display shows either “No Code”, “No Fault” or “Code-100” only.
Pinout and Wiring These connectors are drawn from the point of view of looking into the socket from outside the transmitter Door Connector C A B B A C Door Positive RF525 Activator Positive Common Ground for Door and RF525 Power Connector A B A B 46 Positive +5 VDC Negative Ground
Lumberg Connector 2 1 3 6 4 5 Pin No RF512 Pinout RF515 Pinout RF516 Pinout 1 Thermistor External 2 External 2 Positive Pt100 Positive Voltage Input 2 Thermistor External 1 External 1 Positive Pt100 Positive Current Drive 3 Thermistor External 4 (Reserved for future use) Reserved for future use Do Not Connect No Connection 4 Thermistor Common External Common Pt100 Negative Current Drive 5 Thermistor External 3 (Reserved for future use) Reserved for future use Do Not Connect Pt100 N
Gateway Relay Outputs The two relay outputs each accept a 2.5mm jack plug. These are individually controlled SPST relay contacts. Comark can supply jack plugs for wiring external equipment to be activated by the Gateway. The maximum lead length for the relay outputs is 30m. Ensure that any external equipment presents only a low voltage on the jack so as to prevent any chance of personal injury due to electric shock should the jack plug become disconnected.
FCC Approvals The RF500 Gateway and transmitters comply with Part 15 of the FCC Rules. Operation is subject to the following four conditions: • • • • This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropic radiated power (e.i.r.p.
Equipment Ratings Supply Voltage Comark will provide mains adaptors with plugs to suit your country, if the correct socket adaptor has not been provided please contact Comark for a replacement. AC adaptors supplied for use with RF500A Gateway and transmitters have been designed for worldwide use over the following voltage and frequency ranges.
RF542 Transmitter Operating Conditions Temperature 0 to 50°C (32°F to 122°F) Humidity 10-90% (Non-condensing) RF5XX Transmitter Storage Conditions Temperature –40 to +85°C (-40°F to 185°F) Humidity 10 to 90% RH (Non-condensing) RF515 Maximum Input Conditions 0-1V Range 0 - 3V 0-10V Range 0 - 30V 4-20mA Range 0 - 100mA 51
Maintenance and Cleaning No specific maintenance is required for the Gateway. Transmitters however will require periodic battery replacement which can be performed by the user by following the instructions on {Page 43} “Changing Lithium Battery on RF500 Series Transmitters”. Cleaning of the Gateway should be limited to a dry lint free cloth to remove dust and debris from the airflow grills. A damp cloth may be used in the event that a more stubborn mark needs to be removed.
EC-Declaration of Conformity Comark Instruments 52 Hurricane Way Norwich Norfolk. NR6 6JB Declare that the products: Comark Wireless Monitoring System Comprising Part Numbers: RF500A, RF500AP, RF512, RF513, RF515, RF516, RF520 & RF542 Is in conformity with the requirements of the following documents (Directives): Radio & Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC Electromagnetic Compatibility Directive 2004/108/EC.
Transmitter Fault Codes Under certain conditions the transmitter display can show a status code or fault code. These codes can help in diagnosing the reason a transmitter may fail to transmit data to the Gateway. Status codes indicate problems that can be resolved by the user. Fault codes indicate more serious problems that generally require that the transmitter be returned for service. This is not an exhaustive list of fault codes; only the most common will be described here.
Gateway Fault Conditions Under certain conditions the Gateway Fault LED can flash to indicate an error.
Appendix A – Gateway Connection via RJ45 Cross-Over Ethernet Cable 1. 2. 3. 4. 5. 6. 7. 56 Set up your computer temporarily with a fixed IP address using the instructions given in Appendix B - Setting a Fixed IP Address. Connect the cross-over Ethernet cable between computer and RJ45 jack on the Gateway. Configure the RF500A Gateway as in Gateway Commissioning. {Page 17} Remove the cross-over Ethernet cable after the Gateway has reset.
Appendix B - Setting a Fixed IP Address The following instructions detail the Windows 98, ME, 2000 and XP procedure for setting a computer to a fixed IP address. 1. Go to the Windows control panel and double-click the Network icon or the Network Connections icon. 2. Right-click on the “Local Area Connection” and select Properties 3. In the General Tab select the “Internet Protocol TCP/IP” item and click on the properties button.
4. Record the original settings so that they can be restored after RF500 configuration. 5. Select the Use the following IP address button. 6. Enter the following IP address: 192.168.25.200. 7. Enter the following subnet mask: 255.255.255.0 then click OK. The Computer is now setup to use a fixed IP address.
Definitions of Gateway Terminology Avg – This is the average reading recorded in the Period being displayed. On the Home Page this is the average reading over the period of time from midnight to the timestamp of the latest reading received. In the summary pages the average reading could be over a much longer period of time. Backbone – A transmitter during setup can be designated to be part of the Wireless Network Backbone. This requirement is identified during site surveys.
Max – This is the maximum reading recorded in the Period being displayed. On the Home Page this is the maximum reading over the period of time from midnight to the timestamp of the latest reading received. In the summary pages the maximum reading could be over a much longer period of time. Min – This is the minimum reading recorded in the Period being displayed. On the Home Page this is the minimum reading over the period of time from midnight to the timestamp of the latest reading received.
Task – The name given to the collection of logging parameters for a specific monitoring job. Tasking is the action of entering these parameters into RF500 and sending them to the transmitter. TextMagic™ – Internet SMS provider (www.textmagic.com). Warning emails sent from the Gateway can be converted to SMS messages using this service. Other service providers may also work but only TextMagic has been tested. Transmitter – A transmitter is a device connected wirelessly to the system.
Glossary 21 CFR – The FDA (Food and Drug Administration) in the USA, issued regulations Title 21 CFR (Code of Federal Regulations) Part 11 that provide criteria for acceptance by FDA or an approved regulatory body, for the acceptance of electronic records, electronic signatures, and handwritten signatures executed to electronic records as equivalent to paper records and handwritten signatures executed on paper.
Frequency – Number of oscillation cycles-per-second of a radio signal. IE – Microsoft Internet Explorer. IP address – Internet Protocol address. Unique identifier for each device connected to a network. ISP – Internet Service Provider. Licence free – Term used to describe the frequency band in which the system operates in terms of licence to broadcast. RF500 uses the licence free Industrial, Scientific and Medical (ISM) band of 2.
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Comark Instruments 52 Hurricane Way Norwich, Norfolk NR6 6JB United Kingdom Tel: +44 844 815 6599 Fax: +44 844 815 6598 Email: sales@comarkinstruments.com Website: www.comarkinstruments.com Comark Instruments PO Box 500 Beaverton OR 97077 USA Tel: 503 643 5204 Fax: 503 644 5859 Email: sales@comarkusa.com Website: www.comarkusa.com © Comark Instruments Part No.
