User's Manual

USER MANUAL FOR RD-8132
RD-8132 QI
Copyright - refer to title page
Page 26
ENU Status : 1-0-0
6 APPENDICES
6.1 APPENDIX A: SERVICE POLICY AND RETURN OF EQUIPMENT
The repair of individual units and modules of this equipment is not considered practicable without factory
facilities. It is, therefore, the policy of Comba whereby faulty units or modules are returned to the local
agent for repair. To enable an efficient, prompt after sales service to be provided for the diagnosis, repair
and return of any faulty equipment, please comply with the following requirements.
Items to be sent for repair should be packaged so as to provide both electrostatic and physical protection
and a Repair Material Authorization (RMA) should be completed giving the required information. A sample
RMA form is provided in Appendix.
This request must be included with the item for repair, items for repair should be sent to the nearest
Comba office:
COMBA TELECOM LTD.
Hong Kong Office
Address: 611 East Wing, No. 8 Science Park West Avenue, Hong Kong Science Park, Tai Po, Hong Kong.
Tel: [phone] Fax: [phone]
Singapore Office
Address: No. 1 Kaki Bukit View, #02-10 Techview, Singapore 415941
Tel: + 65 6345 4908 Fax: + 65 6345 1186
Thailand Office
Address: 3rd Floor, T. Shinawatra Building, 94 Sukhumvit Soi 23, Sukhumvit Road, Klongtoeynua,
Wattana, Bangkok 10110
Tel: [phone] Fax: [phone]
India Office
Address: Suite No. 2, E-172, TSH House, Greater Kailash – I, New Delhi – 110 048, India
Tel: + 91 11 4173 9997 / 8 Fax: + 91 11 4173 9996
Sweden Office
Address: Gustavslundsvagen 147, S- 167 51 Bromma, Stockholm, Sweden
Tel: [phone] Fax: [phone]
Brazil Office
Address: Avenida Engenheiro Luiz Carlos Berrini 1297, cj 122, 04571-090 Brooklin Novo, São Paulo,
Brazil
Tel: [phone] Fax: [phone] ext 7
Dubai Office
Address: P.O. Box 450583, DUBAI, U.A.E.
Tel: [phone] Fax: [phone]
US Office
Address: Comba Telecom Inc. 2390 Bering Drive, San Jose, CA 95131, USA
Tel: [phone] Fax: [phone]
China Office
Address: No.10, Shenzhou Road, Guangzhou Science City, Guangzhou, China
Tel: + 86 20 2839 0000 Fax: + 86 20 2839 0136