User`s guide

1.7 Using The Keyboard
The keyboard gives you access to most Impact Call functions.
Typing a person’s name automatically highlights their telephone icon.
1.8 Using The Mouse
You can use the mouse to perform most of the actions available from the keyboard.
Mouse Action Result
Double click your station when it is on-hook. Places your station in do-not-disturb mode.
Double-click the Notes line.
Shows history of messages sent by other Comdial
applications.
Introducing Impact Call 1 – 9
Impact Call User’s Guide GCA70–360
Decimal (.)
Transfer Calls
Plus (+)
Hangs Up Calls
Minus (-)
Holds A Call
Pause
Pop/Hide Window
Enter
Shift-Enter
Answers Calls
Sends TAP Signal
call006
Function Keys
F1 = Help
F2 = Dial
Shift F2 = Add To Personal Directory
F3 = Mute On/Off*
F4 = Headset On/Off*
F5 = Tag Call
F6 = Split
Shift F6 = Both
F7 = not currently assigned
ShiftF9=Track
F10 = not currently assigned
F11 = Park/Retrieve
F12 = Message
Shift F12 = Enter Voice Mail or
Transfer Active Call to Voice Mail
Shift + Enter = TAP
*If you are using Impact Call for PCIU, these functions require feature buttons on the telephone.