User`s guide

Using Impact Call
This section is broken down into two parts. The first part is basic call handling and the second part describes
special-purpose Impact Call features.
2.1 Answering Calls
To answer calls ringing at your telephone, do one of the following:
•
Press the Answer key (Enter key) on the keyboard.
•
Click the Answer button on the toolbar.
•
Right-click the call you want to answer and select Answer from the dialog box.
•
Use the Call task menu and select Answer.
•
Press Alt-C then press A.
NOTE: The system automatically places a currently active call at your station on hold when you answer a new
call.
Using Impact Call 2 – 1
Impact Call User’s Guide GCA70–360
2