Comdial Digitech DSU Impact Telephones User’s Guide A note on placing your phone: For best audio quality, place your phone not less than 8 inches from the edge of your desk and do not place anything directly beside or beneath the phone. Status Lights: DSS or BLF buttons – Red: station in use or in do not disturb Flashing red: Station is receiving a call or is calling your extension Fluttering red: station to station messaging has been set.
Fluttering red: a call on that line is being recalled from home at another station. Fixed Feature or Programmable Feature Button Red: the feature is on Off: the feature is off. Intercom Button Steady red with quick flash: intercom is in use Fluttering red: either the system is in night mode or auto redial is in use Blinking red: others will receive an LCD message when calling your station Flashing red: a call is incoming to your extension.
Calls Ringing at Another Station in your Group – Your installer may configure the system so that stations are arranged in user groups. If this is the case with your system, you can answer calls ringing at any station in your group. To answer: 1. Press Intercom 2. Dial “#4” 3. Either use the speakerphone or lift the handset. Calls Ringing at Any Other Station To answer a call ringing at any other station: 1. Press Intercom 2. Dial “*4” 3.
Automatic Dialing Using System Speed Dial – Follow instructions for Station Speed Dial above, but press “*” before dialing the speed dial number. If you manually choose a line for dialing, press the hold button before pressing the speed dial button. If you use speed dial dialing after placing a call on hold, pause for a few seconds before you press the speed dial button. Otherwise, the system will choose the line that you have on hold.
Overriding a call – If the extension you call is busy or in do not disturb mode, you can break through using the executive override function provided the feature has been enabled on your system. To use, when you get a busy signal, press Next, then OVER. When you get a do not disturb signal, press OVER to disable the mode on the called station and either speak your announcement (if your phone is in voice-first mode) or wait for an answer (if your phone is in tone-first mode).
Answer a Call Placed on Hold Using Orbit From any station, press “INTERCOM #”. Dial the Orbit location number (91-99). Recalled Hold Calls – Calls placed on hold (regular, exclusive, directed or orbit) will revert to manual hold after the time period specified by system programming. At this time, you will hear 3 short rings on your phone. Press HOLD to place the call on hold again, or press ANS to answer.
To Disconnect from a Call Between You and Two Outside Lines – Dial “#” and hang up. To Rejoin – Press one of the lighted line buttons. Other Features of Your Comdial Digitech or DSU Telephone Display Contrast Adjustment – 1. Press OPTIONS, 2. Press NEXT twice 3. Press DISP 4. Press LIGHT or DARK until desired level is achieved. 5. Press SPEAKER to save and end. Block 1. 2. 3. 4. Voice Announce Calls – Press OPTIONS Press VAB Press ON Press SPEAKER. Cancel Block on Voice Announce – 1. Press OPTIONS 2.
To Use Account Codes With an Outgoing Call 1. Press the line button 2. Press INTERCOM 3. Dial “*04” (call is automatically placed on hold) 4. Dial the account code then the outgoing call number 5. Alternately, press the preprogrammed ACCOUNT CODE button (call is not automatically placed on hold), dial the account code and outgoing number. Forward Calls To Forward Calls to Another Extension: 1. Press OPTIONS 2. Then NEXT 3. And CFWD 4.
If enabled, this feature allows a user to monitor a call in progress. You can also make a SOHVA call to a station, allowing you to assist the station user on a call. For this option, the called station must be “observable” as set up in programming and your telephone needs to have a preprogrammed SOHVA button. To Use Call Monitoring on a Call In Progress: 1. Press INTERCOM 2. Dial “#03” 3. Dial the extension number of the phone to be monitored 4. Press SPEAKER to end.
For Systems Equipped with all-call or zone paging (announcement is made over telephone speakers) – 1. Lift the handset 2. Press INTERCOM 3. Dial “87” for all call or press INTERCOM and preprogrammed zone buttons or 84, 85 or 86 (zones 1-3) and make the announcement 4. Stay on the line if you are awaiting a reply (“meet-me” page) 5. Hang up to end. Reply to a “Meet-Me” Page Lift the handset on any phone, press ITCM, dial 99 to be connected to the paging caller.
1. 2. 3. 4. 5. 6. Press OPTIONS MUSIC ON SPEAKER to end. Adjust the volume with the speaker volume control. To cancel, press OPTIONS, MUSIC, OFF and SPEAKER. Toll Restriction Override – Toll Restriction Override (TRO) replaces the restrictions of the station you are using with the restrictions of your home station. To use: 1. Press INTERCOM 2. Dial “**6” 3. Dial your extension number 4. Dial your TRO code and dial. 5. To clear the code, press INTERCOM and dial “**6” and press SPEAKER.
Auxiliary Jack on Model 80245 This jack allows for a headset, tape recorder, external pager or ringer to be connected to your phone. One of your programmable buttons must be programmed to enable or disable each auxiliary device that may be connected to your phone. Only one device may be enabled at a time and the active device name will be displayed in your LCD. Headset mode allows you to use the headset instead of the handset or speakerphone. Lifting the handset will disable the headset for that call.
Receive a Message at an Alerted Station – When the message waiting light is flashing at your station, press INTERCOM and HOLD. You will be connected to the station that initiated the message waiting notification. LCD Messaging – Station Status System-supplied messages (revealing the status of your station) can be programmed to display on the LCD of the phone of a party trying to reach your extension. The attendant can provide a list of available messages. Turn Messages ON: 1. Press INTERCOM 2.
Automatic Dialing Numbers may be stored at any programmable button not already assigned by the system administrator or installer as a line button or other feature, on a secondary level of the DSS button or using keypad numbers 0-9. Fill in the identification strips on your phone as you program the numbers.
Storing Feature Buttons Create access buttons to store commonly used miscellaneous features. Options available are: • Account Code– enter an account code for call record purposes. • Automatic Call-Back (Camp On) – The system will ring your phone and the phone of the busy extension you had attempted to reach. • Call Forward – One button forwarding of all calls to another extension. • Call Park Orbit – Place the call in system hold for pick up by any station. • Do Not Disturb – Blocks calls to your phone.
Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your telecom needs.
