User`s guide
Courtesy of Main Resource, Inc. Visit us at www.MainResource.com or call 800 362-6740 for all your
telecom needs.
Page 15 of 16
Storing Feature Buttons -
Create access buttons to store commonly used miscellaneous features. Options available are:
• Account Code– enter an account code for call record purposes.
• Automatic Call-Back (Camp On) – The system will ring your phone and the phone of the
busy extension you had attempted to reach.
• Call Forward – One button forwarding of all calls to another extension.
• Call Park Orbit – Place the call in system hold for pick up by any station.
• Do Not Disturb – Blocks calls to your phone.
• Page – One button paging
• Privacy – Cancels privacy for the current call.
• Saved Number Redial – Redials saved last-dialed number.
• Voice Announce Block – Blocks voice announcements to your phone.
To Use:
1. Press OPTIONS
2. Press NEXT four times
3. Press FEAT
4. Press NEXT until the desired feature is displayed
5. Press one of the buttons below the display to choose the desired feature. Follow any menu
prompts.
6. Press the programmable button.
7. Press PREV or NEXT for more feature choices, or until EXIT is displayed.
8. Press EXIT to end.
To clear, repeat the instructions above, except press CLEAR before pressing the storage location
button.
Troubleshooting your Impact telephone
SYMPTOM POSSIBLE CAUSE
INTERCOM light flashing Messaging is set. Dial INTERCOM and
“#02” and hang up.
HOLD light flashing Your message waiting light has been
activated. Press INTERCOM and HOLD to
call the party who activated your light.
The party who called you must press
INTERCOM to turn off the light while you
are connected.
MUTE light is on Mute is on. To cancel, press MUTE.
SPEAKER light steadily lit The background music feature may be on
even if you do not have background
music provided. Dial INTERCOM and
“#1” and hang up to cancel.
Three steady tones (error tone) Incorrect buttons may have been pressed
during autodial or speed dial
programming.
Not able to receive voice announce calls
Voice announce block has been activated.
To cancel, dial INTERCOM and “#2”.