User guide
 Using the Basic Features of Your SoundPoint IP 330/320 Phone
3 - 5
• Multiple Line Keys per line
If your phone is configured with multiple call appearances, refer to Using 
Multiple Call Appearances on page 4-3 for instructions on how to answer a 
call.
Answering When Not in Another Call
In all cases, the active call will appear on the graphic display showing call 
duration and destination.
To answer a call using the handset:
¾ Pick up the handset.
To answer a call using Hands-Free Speakerphone mode:
¾ Do one of the following steps:
— Press .
— With the handset on-hook, press   opposite the incoming 
call (where the line status indicator is flashing green).
— Press the Answer soft key.
Note
Incoming calls may be ignored by pressing the Reject soft key (for private lines) or 
the Ignore soft key (for private and shared lines).
When your SoundPoint IP 330/320 phone is configured for silent ring, press the 
ringing Line key or the Answer soft key to answer the call. If your handset is off 
hook, the call is routed to the handset. If your handset is on hook, the call is routed 
to the speaker.
Note
If “Handsfree mode disabled” appears on the graphic display after you press the 
speakerphone key, your system administrator has disabled the speakerphone on 
your phone. 










