User guide
User Guide SoundPoint IP 330/320
5 - 2
Power and Startup
Symptom Problem Corrective Action
There are power issues. The SoundPoint IP 330/320 
phone has no power.
Do one of the following steps:
• Verify that no lights appear on the unit 
when it is powered up.
• Check if the phone is properly plugged 
into a functional AC outlet.
• Make sure that the phone isn't 
plugged into a plug controlled by a 
light switch that is off.
• If plugged into a power strip, try 
plugging directly into a wall outlet 
instead.
• Try the phone in another room where 
the electricity is known to be working 
on a particular outlet.










