User guide
12
Ring Type
Many ring types are available. You can 
select different rings to distinguish between 
lines or to have a different ring from your 
neighbor’s phone.
To change the incoming ring to a desired 
sound:
1.  Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
. Select Settings fol-
lowed by Basic, Ring Type.
2.  (Optional) If multiple lines are used, 
first select which line to change.
3.  Using the arrow keys, highlight the 
desired ring type. Press the Play soft 
key to hear the selected ring type.
4.  Press Select to change to the selected 
ring type.
5.  Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
 or the Exit soft key to 
return to the idle display.
Call Lists 
A local list of calls missed, received, and 
placed is maintained by the phone (up to 
100 for each).
Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
or 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
 followed by 
Missed, Received, or Placed Calls as de-
sired. Call information will be displayed.  
From this screen:
1.  Choose Edit to amend the dial string 
if necessary.
2.  Choose Dial to return the call.
3.  Choose Exit to return to the previ-
ous menu.
Display Contrast
To adjust the contrast on the display to a 
comfortable level:
1.  Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
. Select Settings, 
Basic, followed by Contrast.
2.  Press the Up or Down soft keys (or 
volume keys) to increase or decrease 
the display contrast.
If “Silent Ring” is selected, incoming
calls can only be answered by pressing
the Answer soft key.
When your SoundPoint IP 301 phone 
is configured for silent ring, press the 
ringing Line key or the Answer soft key 
and you will answer the call. If your 
handset is off hook, the call is routed to 
the handset. If your handset is on hook, 
the call is routed to the speaker.
3.  Press the Ok or Cancel soft keys 
to accept or cancel changes.
4.  Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
 or the Exit soft 
key to return to the idle display.
See also Distinctive Ringing / 
Call Treatment.
4.  Press 
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
 or the Exit soft 
key repeatedly to return to the 
idle.
For information on supported headsets to 
provide electronic hookswitch features of
placing, answering, and ending calls, go to 
www.polycom.com/support/voice and
enter the string “Headset Compatibility 
List” in the Knowledge Base text box.










