User guide

Customizing Your Phone
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Diverting Calls
You can customize your phone so that incoming calls from a particular contact
are transferred directly to a third party.
To divert incoming calls from a particular contact:
1. Press .
2. Select Contact Directory.
3. Use and to highlight the contact.
You can also use the * key to page up and the # key to page down.
4. Press the Edit soft key, and then scroll down to the Divert Contact field.
5. Enter the number of the party to whom you want to divert the call.
6. Scroll down to the Auto Divert field.
7. Use the and to select Enabled.
8. Press the Save or Cancel soft keys to accept or cancel changes.
9. Press to return to the idle display.
System Customizations
The following section details customizations of your SoundPoint IP 550/560
phone that are performed by your system administrator.
Supporting Multiple Lines
Your SoundPoint IP 550/560 phone can support up to 8 lines.
Typically, the top-most Line Key is reserved for the principal directory
number (DN) of the phone.