User guide

Using the Features of Your Phone
3 - 2
• Using Call Lists
• Using voicemail
• Recording Calls (Virtual Office Pro Users Only)
• Using Call Queues (Call Queue Users Only)
• Assigning Speed Dial Keys
To customize your phone, refer to Customizing Your Phone on page 2-1.
If you require additional information or assistance with your new phone,
contact your system administrator.
Placing Calls
You can place a call in many ways using your SoundPoint IP 550/560 phone:
• Using the handset
• Using the speakerphone
• Using the headset
You can also dial the number first—called “hot dialing”— and then choose the
method you will use to speak to the other party.
You can search the call lists, the local contact directory or the corporate
directory and dial from the search results page. For more information, refer to
Managing Call Lists on page 2-12 and Managing Contacts on page 2-13.
During a call, you can alternate between Speakerphone Hands-Free, Headset,
or Handset modes by pressing the or keys, or picking up the
handset.
Note
Several advanced features are available through 8x8’s Virtual Office Online. For
information on these features, refer to
http://www.8x8.com/Support/BusinessSupport/Documentation.aspx#a3