Use and Care Manual

10
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
CARE AND CLEANING
☐
appearance, clean the light fixture with clear water and a soft, damp cloth only.
Extreme hot or cold weather could affect the performance of the built-in sensors that detect
body heat. Certain winter clothing can shield a person’s body heat from the sensor during
extreme cold weather. During extreme hot weather, the sensor may not be able to distinguish
the difference between normal body temperatures and the surrounding high temperatures.
The sensor will begin working normally once weather conditions return to normal.
☐ Do not use abrasive cleaners or cleaners that contain alcohol. Do not apply paints,
solvents, or any other chemicals on this light fixture. They could cause a premature
deterioration of the finish and may void the warranty.
☐ Do not spray the light fixture with a hose or power washer.
TROUBLESHOOTING
NOTE: Control sensor (B) may have a few minutes delay in D2D mode due to
its sensitivity to sudden light changes. When testing, shine a light/cover the
control sensor for a few minutes to check if fixture functions properly.
Light does not come
on at night when
motion is detected.
1. No power is being delivered to the fixture.
2. Another light source is causing the security light to
think it is daylight.
3. Dusk-to-Dawn sensor is faulty.
1. Check that circuit breaker and/or wall switch power is on.
2. Turn off surrounding lights and/or re-aim the sensor head.
3. Re-connect any loose wiring.
Security light comes on
during the day.
1. Wiring inside electrical box came loose.
2. Dusk-to-Dawn sensor is in shaded area and is fooled
into thinking it is nighttime.
1. Shine a flashlight onto the light sensor. If the security light
turns off then the fixture is mounted in an area that does not
allow enough light to enter the sensor. Relocate security light.
2. If under warranty, contact Customer Service.
Security light cycles ON
and OFF continuously.
1. Dusk-to-Dawn sensor is sensing reflected light from
the security light.
1. Change the position of the light head, aim light away from the
reflecting surfaces.
2. Put a small piece of black electrical tape over the
Dusk-to-Dawn sensor.
3. Relocate the security light to a different location where it no
longer causes reflected light.
Security light comes on
for no apparent reason
at night.
1. Light is sensing motion in the detection zone. 1. Make sure the sensor is not picking up moving objects such
as bushes, trees, traffic, water, etc.
2. Test the motion sensor by covering up the front curved lens
with cardboard to block the view. If the light turns off then
something in the detection zone is triggering the sensor.
Reposition the motion sensor or change the sensitivity
(distance) of the sensor.