User's Manual
Table Of Contents
- Table of Contents
- Introduction
- Getting Started
- Setting up Optional Components
- Adding Your ISP User Name and Password
- Using Your AIRAVE™
- Troubleshooting
- Troubleshooting Installation Problems
- Troubleshooting Slow Connection When Laptop is Connected to the AIRAVE™
- Troubleshooting Voice Quality Issues
- Resetting the AIRAVE
- /
- LED Quick Reference
- Using LEDs
- FAQs
- Why does the AIRAVE™ need a GPS antenna?
- Why does the AIRAVE™ need an external GPS antenna?
- What happens to the AIRAVE™ if there is a power outage or if you lose Internet access?
- Can you move the AIRAVE™ to another location?
- How do I know if my phone is connecting through the AIRAVE™?
- I have a DSL modem and cannot connect to the Internet
- Getting Help
- Safety Information
- Index
22
Using LEDs
Use the LEDs to troubleshoot your device.
LED
Display
pattern
Action to take
Mobile
Solid green
Service is up.
Solid red
Hardware problem. Call Customer Support as
described in Getting Help.
Blinking red
Service has not come up since startup or has gone
down. If service has gone down, try resetting the
AIRAVE as described in Resetting the AIRAVE. If
this problem persists, call Customer Support as
described in Getting Help.
Off
If the LED turns off after turning on from either a
blinking red or solid green state, AIRAVE is not
activated. Call Customer Support as described in
Getting Help.
Network
Solid green
None. Ready.
Blinking red to
solid red
Service has not come up since startup or has gone
down. If this problem persists, call Customer Support
as described in
Getting Help.
Blinking red
Network connection has gone down or has not come
up since startup, for 15 minutes or less.
Solid red
If all LEDs are solid red there is a hardware problem.
Call Customer Support as described in Getting Help.
Off
LED malfunction. Call Customer Support as
described in Getting Help.
GPS
Solid green
None. GPS is ready.