User Guide

Chapter 5 Troubleshooting
S1000C User Guide, Release 1.5 5-13
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3G VOICE LEDs
Table 5-4 lists 3G VOICE LEDs. Use these LEDs to troubleshoot voice traffic issues
with your device.
NOTE
If all LEDs are Solid Amber, the C4500 cannot pass a hardware self-test. Call
Customer Support as described in
Getting help on page 5-19.
Table 5-4. 3G VOICE LED display patterns and actions
LED Display Pattern Action to take
CDMA
Solid green
None. Ready state.
Blinking green
Wait. Accessing service.
Solid amber
Hardware problem. Call Customer Support as
described in
Getting help on page 5-19.
Blinking amber
Service error. Plug the telephone line into a phone and
restart your device by turning the power off and on. If
this problem persists, call Customer Support as
described in
Getting help on page 5-19.
Off
No service or CDMA service has not been activated.
To activate CDMA service, contact Customer Support
as described in
Getting help on page 5-19.
NET
Solid green
None. Ready.
Fast blinking green
None. Active call
Blinking green
Wait. Your device is initializing.
Solid amber
hardware problem. Call Customer Support as
described in
Getting help on page 5-19.
Blinking amber
No service. Restart the device by turning the power
off and on. If this problem persists, call Customer
Support as described in
Getting help on page 5-19.
Off
The CDMA board is not activated. Call Customer
Support as described in
Getting help on page 5-19.