User Manual

INS_CNGEMC4+2[POE][HO]/M 09/08/20 PAGE 20
INSTALLATION AND OPERATION MANUAL CNGEMC4+2[POE][HO]/M
TECH SUPPORT: 1.888.678.9427
Upgrade Firmware
Enable Image Upgrade allows you to update the firmware of the Media Converter. The firmware is
upgraded using a bootloader provided by ComNet. The Enable Image Upgrade button must be
enabled before the bootloader will connect to the Media Converter. RSFP is not available during
the firmware update process so please observe the network topology before upgrading.
Details on how to use the upgrade bootloader is available in the Firmware Upgrade section.
After applying a new firmware version, it’s recommended that a factory default reset is performed
to ensure that all the new or adjusted settings take effect. Please note that performing a factory
reset will erase all the device settings except for the IP address.
Warning Do not enable the firmware update process unless you have a firmware file available
and are ready to upgrade the unit. Once this process is started it cannot be cancelled
and if a new firmware is not uploaded to the unit it will be necessary to return the unit
to the factory for re-programming.