User's Manual
Table Of Contents
- User Guide
- About This User Guide
- Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs
- Chapter 2 Motion M1200 and M1300 Tablet PC Hardware
- Chapter 3 Motion M1200 and M1300 Tablet PC Software
- Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs
- Initializing Microsoft Windows XP
- Starting and Stopping Your Tablet PC
- Opening the Motion Dashboard
- Saving Power Using Stand By or Hibernate
- Operating the Motion M-Series Digitizer Pen
- Hints for Optimizing Your Display Window
- Making Best Use of the Tablet PC Input Panel
- Hints for Working with the Input Panel
- Eliminating Paper with Windows Journal
- Creating Forms and Editing Them in Windows Journal
- Have Sticky Notes Handy for Jotting Down Information
- Changing Screen Orientation
- Customizing Buttons
- Adjusting Brightness for Different Lighting Scenarios
- Identifying the Right AC Power Adapter
- Keeping Tabs on Your Battery Power
- Creating New Power Schemes for Special Situations
- Charging the Battery
- Changing the Battery
- Adding Memory to Improve System Performance and Increase Battery Life
- Selecting Correct Cables for Operating Optical Disk Drives
- Installing Optical Disk Drives
- Cloning and Extending Your Display for Additional Viewing
- Setting Up a Wireless Connection
- Setting Up Speech Recognition for Dictation
- Using Speech Recognition for Commands
- Changing Screen Resolution for Using an External Monitor
- Creating a Screen- Resolution Scheme for an External Monitor or Similar Device
- Multimedia Applications
- Setting Up Tablet PC Security
- Clearing Tablet PC Security
- Caring for Your Tablet PC and Its Accessories
- Traveling With Your Tablet PC
- Appendix A Regulatory Compliance Notices
- Appendix B Troubleshooting and Support
- Appendix C Safety
- Appendix D Motion M1200 and M1300 Specifications
- Appendix E Limited Warranties
Appendix
B
Troubleshooting and Support
Motion Computing M1200 and M1300 Tablet PC User Guide xi
PROBLEM
CAUSE SOLUTION
OPERATING SYSTEM
I’ve forgotten my BIOS password
and can’t access my system.
The Tablet PC will let you enter a
certain number of incorrect
passwords (five) before it locks
the system.
Turn the Tablet PC off and back on
and try entering your password
(you can do this as many times as
needed). If you have forgotten
your password, contact your
Motion Computing reseller or
Motion Technical Support for
information about unlocking your
system.
The program I’m working in has
stopped responding, but the
cursor moves and other programs
work.
The program has crashed. Press the Security button (small
button with a key icon) on the
Tablet PC front panel to open the
Task Manager and end the non-
responsive program.
The system keeps showing the
wrong date and time even after I
reset it.
Wrong time zone is selected. Check that the time zone is
correct and reset it as needed.
The system memory (CMOS)
battery on the mainboard may
need to be replaced.
Contact your reseller or Motion
Computing Support at
www.motioncomputing.com/
support
The system seems to be operating
more slowly than usual.
The hard drive is full or nearly full. Run the Disk Cleanup utility to
clear out unnecessary and
temporary files. Remove
unneeded programs and files.
Consult the “Performance and
Maintenance” section of the Help
and Support Center.
The disk needs defragmenting. Run Disk Defragmenter to
consolidate files and folders on
the hard drive. Consult the
“Performance and Maintenance”
section of the Help and Support
Center.
COMMUNICATIONS
Wireless communications keeps
connecting even when I don’t want
it to.
The default setting is On. Uncheck the Wireless
Communications checkbox in
Dashboard.
Data doesn’t transfer through the
wired Ethernet cable.
The Ethernet cable is not
connected correctly.
Reconnect and check the activity
LEDs next to the LAN (RJ-45)
port. They should flash green and
amber.