User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Turnthepowerbuttononagainforconrmation.)
Ifapower-onpasswordisset:
–Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreen
islow,increaseitbypressingHome.
–TypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Resetyourcomputertothefactorystate.Formoreinformation,seeChapter5“Recovery
overview”onpage47.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–TouchtheTrackPointpointingdeviceorthetouchpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumefromsleep.
Beeperrors
Table5.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Ensurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps
PCIresourceallocationfailure.Poweroffthecomputer
andremovethePCIdevices.Ifthebeepspersist,have
thecomputerserviced.
Onelongandtwoshortbeeps
Thevideofunctionhasaproblem.Havethecomputer
serviced.
Fourcyclesoffourshortbeeps
TheSecurityChiphasaproblem.Havethecomputer
serviced.
FiveshortbeepsThesystemboardhasaproblem.Havethecomputer
serviced.
Fiveshortbeeps,pause,veshortbeeps,andpause
Continuetobootimmediatelywhentheerrorwas
detected.
Memorymoduleproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Chapter9.Troubleshootingcomputerproblems91