User's Manual

Table Of Contents
Solution:TheWindows8operatingsystemsendPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows8mightbesavedasalewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
UltraNavpointingdeviceproblems
Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
Whenthecomputeristurnedon
Whenthecomputerresumesnormaloperation
WhentheTrackPointpointingdeviceiskeptpressedforalongtime
Whenthetemperaturechanges
Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadisenabledintheUltraNavDevice
Settingwindow.
Notes:ToopentheUltraNavDeviceSettingwindow,dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
SettingsControlPanel.
2.ClickHardwareandSoundMouse,andthenclicktheUltraNavtab.
Keyboardproblems
Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Ensurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalled.
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
SettingsControlPanel.
2.SelectLargeiconsorSmalliconsview.
3.ClickKeyboardHardware.
4.EnsurethattheDevicestatusisThisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
94UserGuide