User's Manual
Table Of Contents
- Read this first – important safety and handling information
- Chapter 1. Meeting ThinkPad 10
- Chapter 2. Getting Started
- Chapter 3. Using your tablet
- Registering your tablet
- About using the Windows 8.1 operating system
- Lenovo apps
- Using an external display
- Pairing your tablet with an NFC device
- Using a micro-SD card
- Using a smart card
- Using the fingerprint reader
- Using passwords
- Using your tablet more comfortably
- Traveling with your tablet
- Taking care of your tablet
- Chapter 4. Accessories
- Chapter 5. Advanced configuration
- Chapter 6. Accessibility
- Chapter 7. Troubleshooting
- Appendix A. Regulatory information
- Certification-related information
- Wireless-related information
- Electronic emission notice
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japanese VCCI Class B statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- WEEE and recycling information
- Important WEEE information
- Recycling information for China
- Recycling information for Japan
- Recycling information for Brazil
- Battery recycling information for Taiwan
- Battery recycling information for the United States and Canada
- Battery recycling information for the European Union
- Recycling information for China
- Restriction of Hazardous Substances Directive (RoHS)
- Additional compliance information
- Appendix B. Trademarks
Chapter7.Troubleshooting
Ifyourtabletencountersaproblem,findasolutionhere.
Frequentlyaskedquestions
Theproblemsandsolutionsdescribedinthissectionaremeantonlyasaguide.Theyarenotdefinitive
problem-solvingtechniques.Ifaproblempersists,youcangetsupportfromLenovo.Formoreinformation,
see“CallingLenovo”onpage36
.
Attention:Whenyouobserveaproblem,stopoperationimmediately,becausetakingfurtheractionmight
resultindatalossordamage.
Internetproblem
FailedtoestablishawirelessWANconnection?
Ensurethat:
•ThemicroSIMcardisvalidandworkableifyouareusingamobilenetwork(3Gor4G).
•Youarewithinthenetworkservicerangeandthesignalstrengthisgood.
•YourtabletisnotinAirplanemode.
•IfaUSB3.0deviceisattachedtoyourtablet,theUSB3.0devicemightinfluencethe
wirelessWANconnection.DetachtheUSB3.0devicefromyourtablettoresolve
theproblem.
Batteryproblem
Failedtochargethetablet?
Checkiftheacpoweradapterisconnectedcorrectly.Iftheconnectionisgoodbutthe
batterystilldoesnotcharge,contactLenovotoreplacethebattery.
SystemproblemFailedtopoweron?
Connectyourtablettoanacpoweroutlettoseeifthedrainedbatterycausedthe
problem.
Iftheproblempersists,insertaneedleorastraightenedpaperclipintothe
emergency-resethole.Tolocatetheemergency-resethole,see“Controlsand
connectors”onpage2
.Afterresettingyourtablet,trytoturnitonagain.
Failedtoturnthetabletoffbypressingandholdingthepowerbutton?
Insertaneedleorastraightenedpaperclipintotheemergency-resetholetoresetyour
tablet.Tolocatetheemergency-resethole,see“Controlsandconnectors”onpage2
.
Ifyoustillencounterthesameproblem,resetthetablettothefactorydefaultsettings.
See“Resettingyourtablettothefactorydefaultsettings”onpage34.
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