User's Manual

Table Of Contents
Registeringyourtablet
RegisteryourtabletwithLenovosothatyoucangetpromptsupport.Formoreinformation,see
“Registeringyourtablet”onpage13.
Installingsystemupdates
Installingthelatestdriversorsoftwaremightresolvetheproblems.
Todownloadthelatestdriversorsoftware,goto:
http://www.lenovo.com/support
Gettingtheproofofpurchase
Recordingthemachinetypeandserialnumber
Recordingtheproblemdetails
Whatistheproblem?Isitcontinuousorintermittent?
Isthereanerrormessage?Whatistheerrorcode,ifany?
Whatoperatingsystemareyouusing?Whichversion?
Whichsoftwareprogramswererunningatthetimeoftheproblem?
Cantheproblembereproduced?Ifso,how?
LenovoSupportphonenumbers
TogettheLenovoSupportphonenumbersforyourcountryorregion,dooneofthefollowing:
RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourtablet.
Gotohttp://www.lenovo.com/support/phone.
Ifthenumbersforyourcountryorregionarenotprovided,contactyourLenovoresellerorLenovomarketing
representative.
Servicesavailableduringthewarrantyperiod
Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyourtablethasa
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Lenovohardwarerepair-IftheproblemiscausedbyLenovohardwareunderwarranty,trainedservice
personnelareavailabletoprovidetheapplicablelevelofservice.
Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Chapter7.Troubleshooting37