User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Using the special buttons
- Getting help about the Windows operating system
- Using the multi-touch screen
- ThinkPad Pen Pro
- Special keys
- Operating modes
- Using the keyboard
- ThinkPad pointing device
- Power management
- Connecting to the network
- Using an external display
- Using audio features
- Using the camera
- Using a smart card
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Chapter 11. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory Information
- Locating the UltraConnect™ wireless antennas
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan notice for ac power cord
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
Beeperrors
Table6.Beeperrors
Beeps
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,pause,andoneshortbeep(1-3-3-1
beeps)
Memoryproblem.Shutdownthecomputerimmediately
andhavethecomputerserviced.
OnelongandtwoshortbeepsVideoproblem.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
shortbeep,pause,andthreemoreshortbeeps(3-1-1-3
beeps)
PCIresourceproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fourcyclesoffourshortbeeps
TCG
*
-compliantfunctionality-relatedproblem(mightbe
theTPMinitializationfailure).Shutdownthecomputer
immediatelyandhavethecomputerserviced.
*
TCGistheabbreviationforTrustedComputingGroup.
Fiveshortbeeps
Systemboardproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fiveshortbeeps,pause,fivemoreshortbeeps,and
pause
TCG-compliantfunctionality-relatedproblem(might
betheBIOScodevalidationfailure).Shutdownthe
computerimmediatelyandhavethecomputerserviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST).See“Errormessages”on
page100.
3.VerifythatthelatestUEFIforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage99.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.
Ethernetproblems
•Problem:Thecomputercannotconnecttothenetwork.
Solution:Makesurethat:
Chapter8.Troubleshootingcomputerproblems103