User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Using the special buttons
- Getting help about the Windows operating system
- Using the multi-touch screen
- ThinkPad Pen Pro
- Special keys
- Operating modes
- Using the keyboard
- ThinkPad pointing device
- Power management
- Connecting to the network
- Using an external display
- Using audio features
- Using the camera
- Using a smart card
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Chapter 11. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory Information
- Locating the UltraConnect™ wireless antennas
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan notice for ac power cord
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,audiodevices,andtheopticaldrive.
Computerscreenproblems
•Problem:Thescreenisblank.
Solution:Dothefollowing:
–Pressthedisplay-modeswitchingkeytobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteriesandthebattery-statusiconshowsthatthe
batteriesarenotdepleted,pressthebrightness-upkey
tomakethescreenbrighter.
–Ifyourcomputerisinsleepmode,presspowerbuttontoresumefromthesleepmode.
–Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Connecttheexternalmonitortoyourcomputer,andthenconnectthemonitortoanelectricaloutlet.
2.Turnontheexternalmonitor.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
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