User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Using the special buttons
- Getting help about the Windows operating system
- Using the multi-touch screen
- ThinkPad Pen Pro
- Special keys
- Operating modes
- Using the keyboard
- ThinkPad pointing device
- Power management
- Connecting to the network
- Using an external display
- Using audio features
- Using the camera
- Using a smart card
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Chapter 11. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory Information
- Locating the UltraConnect™ wireless antennas
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan notice for ac power cord
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixercontrolatminimum.
Toturnoffthesoundcompletely,pressthespeaker-mutekey.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwantto
listentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Formore
information,seethehelpinformationsystemforConexantSmartAudio.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage67
.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteriesandpowerproblems.
Batteryproblems
•Problem:Thebatteriescannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatteriesmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatteries.
Ifthebatteriescannotbefullychargedin24hours,callLenovoCustomerServiceCentertohave
itserviced.
•Problem:Yourcomputershutsdownbeforethebattery-statusiconshowsempty,oryourcomputer
operatesafterthebattery-statusiconshowsempty.
Solution:Dischargeandrechargethebatteries.
•Problem:Theoperatingtimeforfullychargedbatteriesisshort.
Solution:Dischargeandrechargethebatteries.Ifyourbatteryoperatingtimeisstillshort,callLenovo
CustomerServiceCentertohaveitserviced.
•Problem:Thecomputerdoesnotoperatewithfullychargedbatteries.
Solution:Thesurgeprotectorinthebatteriesmightbeactive.Turnoffthecomputerforoneminuteto
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatteriescannotbecharged.
Solution:Youcannotchargethebatterieswhentheyaretoohot.Turnoffthecomputerandallowthemto
cooltoroomtemperature.Aftertheycool,rechargethebatteries.Iftheystillcannotbecharged,call
LenovoCustomerServiceCentertohavethemserviced.
Chapter8.Troubleshootingcomputerproblems111