Installation guide

4-12 Basic system procedures

Meridian Mail Card Option Release 9.0

Changing the default Meridian Mail DNs

Each Meridian Mail DN is defined in two places: on the Meridian 1 PBX as

an ACD-DN and on Meridian Mail as a voice services DN. The DNs on the

PBX come predefined according to the defaults described in Chapter 10, but

you must ensure that you define these DNs on Meridian Mail, automatically

during software installation or manually by following the procedures begin-

ning on page 3-6.

The following procedures allow you to change the ACD-DNs defined on the

Meridian 1 PBX.

Using Meridian 1 overlays

Overlays are utilities that run on the Meridian 1 PBX. The overlays described

in this chapter deal primarily with printing reports of the current switch set-

tings, and changing those settings.

Although Meridian 1 overlays can be quite versatile and may offer you a

number of options for very specialized operations, we have restricted the fol-

lowing procedures to exactly those steps you should perform:

• Use uppercase letters only. You may want to press Caps Lock.

• Respond only to the overlay prompts listed in the procedures.

• After each response, press .

• After any prompt not listed, press to proceed to the next prompt.

• After the final prompt listed in the procedure, enter **** to exit the over-

lay.

For more information on the Meridian 1 overlays used in these procedures,

refer to X11 software guide including supplementary features.

Changing the Voice Messaging DN

Changing the Voice Messaging DN is not as straightforward as changing one

of the other service DNs, since so many other entities within the Meridian 1

PBX refer to this DN, and each of these must be changed to refer to the new

Voice Messaging DN.

This procedure assumes that the Voice Messaging DN is the DN assigned to

the virtual ACD agents which answer calls to Meridian Mail.

Courtesy down Meridian Mail. (Refer to page 4-5.)