User`s guide

Making voice recordings 5-11
Voice recording tips
Standard 1.0 System Administration Guide January 1998
Voice recording tips
Introduction
As administrator, you make two types of voice recordings:
• prompts that are used only for administrative purposes
(such as broadcast mailbox personal verifications or system
distribution list personal verifications)
• recordings played to the public or other users (such as the
call answering greeting, personal verifications, remote site
name verifications, and Voice Services recordings such as
announcements, Thru-Dial services, Fax on Demand, or
voice menus)
Prompts used only for administrative purposes require little
preparation after you decide on their wording.
Voice menus or announcements played to the public or other
users may require more formal preparation. For more
information, you may wish to refer to the Voice Services
Application Guide (NTP 555-7001-325).
Guidelines for voice
recordings
The following are some suggestions for making voice
recordings:
• Use only one voice for your voice recordings, so that
callers are not distracted by changes in pitch, tone,
intonation, or accent.
• To select a person to make your voice recordings, begin by
auditioning a few candidates. Record their voices and then
listen to the recordings over the telephone line. Low-
pitched voices reproduce better than high-pitched voices
over telephone lines. The voice used for the Meridian Mail
prompts provides a good model.
• Print out complete, definitive copies of the script.
• Record in quiet surroundings.
Start recording immediately after the tone, and stop the
recording immediately after the last word. This prevents
unnecessary pauses when system prompts and personal
verifications are joined.