User`s guide

5-26 Making voice recordings
Recording a personal verification
Standard 1.0 System Administration Guide January 1998
Recording a personal verification
Introduction
This topic provides information and procedures for recording a
personal verification using either a telephone handset alone or
the administration terminal and a telephone.
The personal verification is a recording of a user’s first and last
names (and extension, if desired). It is used to identify the
owner of a mailbox. Ideally, users should record personal
verifications in their own voice. However, as administrator, you
can record personal verifications for users either from the
administration terminal or from a telephone set with
administrator capabilities.
Using a personal
verification
A personal verification is played in the following situations:
• Call Answering can be activated by a caller encountering a
busy/unanswered DN, or by a caller calling a Call
Answering service DN which directs the call to a particular
mailbox.
In Call Answering, the personal verification is played when
the called number is busy. It is also played when the called
number does not answer, and no personal greeting has been
recorded. See “How Call Answering uses personal
greetings and personal verifications” on page 5-7. for a
complete explanation of the use of personal verifications in
Call Answering.
• During message composition, the system plays the
verification after a user enters a mailbox number to verify
that the correct person is being addressed.
• When a user receives a message, the system plays the
verification to identify who the message is from (such as
the system administrator) or to advise all recipients that the
message is a broadcast message.
• When messages are delivered to nonusers (using the
Delivery to Non-Users feature), the system includes the
verification. Recipients are more likely to listen to
messages if they recognize who the messages are from.