User`s guide

Making voice recordings 5-43
Making Voice Services recordings
Standard 1.0 System Administration Guide January 1998
Making Voice Services recordings
Introduction
The Voice Services feature enables you to create custom call
answering applications. Voice services recordings include
announcement recording, Thru-Dial greetings, fax item
confirmation prompts, voice menu greetings, voice menu
choices, and voice menu prompts.
This topic provides an overview of making Voice Services
recordings. For more information and more detailed procedures,
refer to the Voice Services Application Guide xxxxxxxxxxxx
(NTP 555-7001-325).
Announcements
This service enables you to record messages that can be played
back within a voice menu or as a stand-alone service that can be
dialed directly by a caller.
Thru-Dial services
These services access predefined DNs or user-prompted DNs
that can be used within a voice menu service or as a separate
service with a directory number. Thru-Dial services can be
created to provide a variety of dialing options to users of
Meridian Mail.
Fax on Demand
Fax on Demand is a Meridian Mail feature that allows a caller
to obtain information in the form of a fax. Depending on the
configuration of this feature on a system, fax documents may be
stored either as stand-alone, directly dialed fax items, or as
items selected from voice menus.
Voice Menus
The Voice Menus service enables you to create single-layered
or multilayered menus that present choices to callers. Callers
make their selections by pressing the key on the telephone
keypad that corresponds to the action they wish to perform.
Voice Prompt
Maintenance
This service enables you to modify the prompts and greetings
available in your voice menus and announcements using a
telephone.