User`s guide

8-26 Local voice users
The revert DN
Standard 1.0 System Administration Guide January 1998
The revert DN
Introduction
Another type of DN that is associated with each user is the
revert DN.
Definition:
revert DN
The revert DN is a directory number to which callers or users
are transferred under certain specific conditions.
When the revert DN is
used
The revert DN is used under two conditions:
Call answering
A caller can press “0” during a call answering session in
order to transfer to another number (such as that of an
attendant or secretary). This gives callers the chance to
transfer to a person for assistance.
Mailbox thru-dial (extension dialing)
Mailbox thru-dial allows MMUI users to dial a number while
they are logged in to their mailbox. The user enters “0”
followed by the number. If the user waits for more than 2
seconds after entering “0,” he or she is transferred to the
revert DN.
Revert for MMUI users
For MMUI users, you can specify a system-wide revert DN.
This is done in the Attendant DN field in the General Options
screen. The attendant DN is used if there is no revert DN
defined for a user.
Custom revert
The MMUI telephone set interface has a feature called
Custom Revert that allows MMUI users to define their own
revert DNs. You can either
• allow users to define their own revert DNs
or
• prohibit users from defining their own DNs and define
one system-wide revert DN for all users
In this case, you can still define a different revert DN for
users in the Add or View/Modify Local Voice User
screen.