User`s guide

Local voice users 8-29
The message waiting indication DN
Standard 1.0 System Administration Guide January 1998
The message waiting indication DN
Introduction
The next DN that is associated with a local voice user is the
message waiting indication (MWI) DN.
Description
This is the DN to which the message waiting indication
(flashing light or stutter dial tone) is sent
• when the user has a new voice message waiting to be
read
• in a hospitality system, to notify the user of an external
message
An external message can be a written message that has
been taken by the front desk, in which case the front desk
clerk can turn a guest’s MWI on in order to notify the
guest of the message. The MWI can also be used to
indicate that there is a message waiting that can be
accessed through the hotel’s TV messaging system.
• from an ACCESS application to indicate that a certain
type of message has been received for the user (The
message type depends on the ACCESS application.)
The default MWI DN
When you add a local voice user, this DN is automatically set
to the number you entered as the mailbox number to access
the Add Local Voice User screen. Typically, you leave this
DN as it is so that it is the same as the mailbox number and
primary DN. This is because you usually want the indication
to go to the user’s phone where the user will see the
indication.