User`s guide

8-92 Local voice users
Enabling a disabled mailbox
Standard 1.0 System Administration Guide January 1998
Deciding if action is
needed for VMUIF
users
For VMUIF users who have been locked out of their mailbox,
you may or may not have to manually reenable the mailbox.
Potential security risk
A high number of invalid logon attempts could be an
indicator that a hacker has been attempting to get into your
system through this user’s mailbox.
Contact the user and investigate why so many invalid logon
attempts were made. If the user does not think he or she was
responsible for these attempts, you should monitor this user’s
mailbox for future logon attempts.
Procedure
To enable a disabled mailbox, follow these steps.
Starting Point:
The View/Modify Local Voice User screen
IF the Lockout Duration is THEN
00.00 you must manually reenable the
user’s mailbox.
not 00.00 you do not have to manually
reenable the mailbox. The
mailbox is automatically
reenabled after the lockout period
has passed.
Step Action
1 Go to the Logon Status field and set it to Enabled.
2 Do you suspect hacker activity?
• If yes, set the Monitor Mailbox during Monitoring Period field
to Yes.
• If no, go to step 3.
Note:
See “Monitoring mailbox logins for suspected hacker
activity” on page 8-94.
3 Press [Save].
Result:
The mailbox is reenabled and the Invalid Logon
Attempts field is reset to 0.
4 Notify the user that his or her mailbox has been reenabled.