User`s guide

2-12 Navigating through system administration
Voice administration
Standard 1.0 System Administration Guide January 1998
Performing voice
services
administration
Voice Services Administration is divided into a number of
administration areas:
• The VSDN Table is where you add voice service DNs
(VSDNs) for each service that you want to make directly
dialable by a unique number.
• The Voice Services Profile is where you define
characteristics for voice services such as timeouts and
holidays (used by time-of-day controllers).
• You can add, modify, and delete the following voice and
fax services from Voice Services Administration:
- announcement definitions
- thru-dial definitions
- time-of-day controller definitions
- voice menu definitions
- fax item definitions
Setting display options
Display options allow you to choose
• how you want information sorted in Voice Services
Administration screens
• whether the Choice of Services and Menu Actions lists are
displayed
Performing outcalling
administration
Outcalling includes the Remote Notification (RN) and the
Delivery to Non-User (DNU) features. If installed, you must
check that the default settings are acceptable, or change them to
suit your needs.
Remote Notification parameters include
• the maximum number of remote notification retry repeats
• the numeric pager data terminator
Delivery to Non-User parameters include
• allowed delivery times for weekdays and weekends
• retry limits and intervals for busy, unanswered, and
answered conditions
• the number of times to play a DNU message