User`s guide

Managing the System Remotely 6-23
6.6 Troubleshooting Guide
Table 6-4 is a list of possible causes and suggested solutions for symptoms you
might see.
Table 6-4 RCM Troubleshooting
Symptom Possible Cause Suggested Solution
The local console
terminal is not
accepting input.
Cables not correctly installed.
Switch 1 on switchpack set to
disable.
Modem session was not
terminated with the hangup
command.
A remote RCM session is in
progress, so the local console
terminal is disabled.
Check external cable
installation.
Set switch 1 to ON.
Wait several minutes
for the local terminal to
become active again.
Wait for the remote
session to be completed.
The console terminal
is displaying garbage.
System and terminal baud rate
set incorrectly.
Disable RCM and set
the system and terminal
baud rates to 9600
baud.