Troubleshooting guide
Table Of Contents
- Quick Troubleshooting Guide
- CONTENTS
- ABOUT THIS GUIDE
- GENERAL SERVICE INFORMATION
- TROUBLESHOOTING FLOWCHARTS
- 1. Initial Troubleshooting
- 2. No Power, Part 1
- 3. No Power, Part 2
- 4. No Power, Part 3
- 5. No Video, Part 1
- 6. No Video, Part 2
- 7. No Video, Part 3
- 8. Error Messages Part 1
- 9. Error Messages, Part 2
- 10. Error Messages, Part 3
- 11. No O/S Loading
- 12. No O/S Loading from Hard Drive, Part 1
- 13. No O/S Loading from Hard Drive, Part 2
- 14. No O/S Loading from Hard Drive, Part 3
- 15. No O/S Loading from Diskette Drive
- 16. No O/S Loading from CD-ROM Drive
- 17. No O/S Loading from Network
- 18. Non-Functioning Device
- FURTHER TROUBLESHOOTING
- POST ERROR MESSAGES
2-2 Troubleshooting Flowcharts
1. Initial Troubleshooting
Is there
power?
Is the O/S
loading?
Beeps,
LEDs, or error
messages?
Is there
video?
115/230V
set right?
End
Begin
Troubleshooting
Go to Page 2-12,
No O/S Loading
Go to Page 2-9,
Error Messages
Go to Page 2-6,
No Video
Go to Page 2-3,
No Power
Set voltage to
115V or 230V
as required
Y
Y
N
N
N
Y
N
Y
Y
N
All drives
working?
Y
N
Go to Page 2-19,
Non-Functioning
Device
New
options or
software
added?
N
Run
Compaq Configuration
Utility, see Chapter 1
Y