Troubleshooting guide
Table Of Contents
- Quick Troubleshooting Guide
- CONTENTS
- ABOUT THIS GUIDE
- GENERAL SERVICE INFORMATION
- TROUBLESHOOTING FLOWCHARTS
- 1. Initial Troubleshooting
- 2. No Power, Part 1
- 3. No Power, Part 2
- 4. No Power, Part 3
- 5. No Video, Part 1
- 6. No Video, Part 2
- 7. No Video, Part 3
- 8. Error Messages Part 1
- 9. Error Messages, Part 2
- 10. Error Messages, Part 3
- 11. No O/S Loading
- 12. No O/S Loading from Hard Drive, Part 1
- 13. No O/S Loading from Hard Drive, Part 2
- 14. No O/S Loading from Hard Drive, Part 3
- 15. No O/S Loading from Diskette Drive
- 16. No O/S Loading from CD-ROM Drive
- 17. No O/S Loading from Network
- 18. Non-Functioning Device
- FURTHER TROUBLESHOOTING
- POST ERROR MESSAGES
Quick Troubleshooting Guide 2-3
2. No Power, Part 1
Active
outlet?
Using power
strip or UPS?
Turn computer off.
Plug power cord into
computer and power outlet.
Power cord
connected?
Turn computer off.
Plug power cord into
different active wall outlet
.
Ensure power strip or
UPS are turned on.
Restart computer
and return to start
of this chart.
Turn off power,
disconnect power
cord, and open
the computer
.
No Power
(Power LED is off)
Y
N
Y
N
Y
N
Caution: Power is continuous to the system board and
power supply even when the power switch is turned off. To
prevent damage to the unit, disconnect the power cord from
the power source or the unit before beginning disassembly
procedures.
Go to Page 2-4,
No Power, Part 2