Troubleshooting guide
Table Of Contents
- Quick Troubleshooting Guide
- CONTENTS
- ABOUT THIS GUIDE
- GENERAL SERVICE INFORMATION
- TROUBLESHOOTING FLOWCHARTS
- 1. Initial Troubleshooting
- 2. No Power, Part 1
- 3. No Power, Part 2
- 4. No Power, Part 3
- 5. No Video, Part 1
- 6. No Video, Part 2
- 7. No Video, Part 3
- 8. Error Messages Part 1
- 9. Error Messages, Part 2
- 10. Error Messages, Part 3
- 11. No O/S Loading
- 12. No O/S Loading from Hard Drive, Part 1
- 13. No O/S Loading from Hard Drive, Part 2
- 14. No O/S Loading from Hard Drive, Part 3
- 15. No O/S Loading from Diskette Drive
- 16. No O/S Loading from CD-ROM Drive
- 17. No O/S Loading from Network
- 18. Non-Functioning Device
- FURTHER TROUBLESHOOTING
- POST ERROR MESSAGES
B-10 POST Error Messages
POST Error Messages Continued
Screen Message Beeps* Probable Cause Recommended Action
Flashing Power and Hard
Drive Green LEDs
None Unseated riser board. 1. Remove riser board.
2. Wipe connector.
3. Reinstall riser board.
Red Power LED Blinks Every
2 Seconds
None Power supply overloaded. 1. Push in power button. LED
should be green.
2. Remove all AC power from
computer, wait 30 seconds,
then apply power.
3. Remove load from power
supply by removing options
one at a time until computer
runs.
4. Check for damage to system
board.
5. Replace system board.
6. Replace power supply.
Red Power LED Blinks Every
Second
None System memory error. 1. Check memory module.
2. Remove and reseat memory
module.
3. See the "Solving Memory
Problems" section of this
guide.
Red power LED ON None Processor unseated. Reseat processor in system board.
* L = Long, S = Short
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