Troubleshooting guide
Table Of Contents
- Quick Troubleshooting Guide
- CONTENTS
- ABOUT THIS GUIDE
- GENERAL SERVICE INFORMATION
- TROUBLESHOOTING FLOWCHARTS
- 1. Initial Troubleshooting
- 2. No Power, Part 1
- 3. No Power, Part 2
- 4. No Power, Part 3
- 5. No Video, Part 1
- 6. No Video, Part 2
- 7. No Video, Part 3
- 8. Error Messages Part 1
- 9. Error Messages, Part 2
- 10. Error Messages, Part 3
- 11. No O/S Loading
- 12. No O/S Loading from Hard Drive, Part 1
- 13. No O/S Loading from Hard Drive, Part 2
- 14. No O/S Loading from Hard Drive, Part 3
- 15. No O/S Loading from Diskette Drive
- 16. No O/S Loading from CD-ROM Drive
- 17. No O/S Loading from Network
- 18. Non-Functioning Device
- FURTHER TROUBLESHOOTING
- POST ERROR MESSAGES

QTG ORDERING INFORMATION
To order additional copies of the Quick Troubleshooting Guide, use the following part numbers:
Part Number Description
153837-001
Quick Troubleshooting Guide, quantity of 1
153838-001
Quick Troubleshooting Guide, quantity of 5
To place an order, Compaq authorized dealers, resellers, and service providers should use their
normal ordering procedures for spare parts. All other customers in the U.S. and Canada should
call 1-800-952-7689 to place an order. In other countries, contact your local Compaq office for
availability.
EMAIL COMMENTS AND SUGGESTIONS TO:
qtg@compaq.com
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